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Tejaswi Bhardwaj, Business Development Associate

Tejaswi Bhardwaj

Business Development Associate·upGrad

India

Bachelor's degree, Business corporation

Work experience

Total years of experience: 7 years, 2 months

Business Development Associate

August 2021 - June 2026

upGrad

Noida, India

August 2021 - June 2026

• Converted 25-35% of qualified leads into paying customers through consultative selling and needs-based
discovery
• Managed 15-30 student admissions per month end-to-end — from initial contact to enrolment and onboarding
• Generated AED 65, 000-130, 000 ($18, 000-$35, 000) monthly revenue via structured outbound and inbound
sales cycles
• Strengthened referral pipeline through strong client relationships, contributing to a 20% increase in inbound
leads

Company industry:
Higher Education
Job role:
Marketing and PR

Information Retrieval Officer

May 2019 - June 2026

Justdial

Noida, India

May 2019 - June 2026

• Handled 250+ customer interactions per day, delivering accurate and timely information across diverse queries
• Built a strong foundation in communication, customer service, and fast-paced query resolution

Company industry:
Advertising
Job role:
Customer Service and Call Center

Senior Business Development Associate

December 2023 - December 2025

UNIVO Education

Noida, India

December 2023 - December 2025

• Generated AED 110, 000-175, 000 ($30, 000-$48, 000) monthly revenue pipeline through targeted high-intent
lead conversion
• Achieved 30-40% lead-to-enrolment conversion rate, consistently outperforming team benchmarks
• Conducted 80-100+ student consultations per month using consultative selling techniques via LeadSquared
CRM
• Reduced funnel drop-offs by 15-20% by applying data-driven insights and personalised outreach sequences
• Improved student retention by 20%+ through proactive engagement and post-enrolment support strategies

Company industry:
Higher Education
Job role:
Sales

Senior Business Development Specialist

April 2023 - December 2023

Testbook

Noida, India

April 2023 - December 2023

• Delivered 110-130% of monthly sales targets consistently, recognised among top performers for revenue
contribution
• Managed 1, 200+ leads per month via CRM pipeline, ensuring structured follow-up and strong conversion
outcomes
• Increased customer retention by 15% through relationship management and personalised communication
strategies
• Collaborated with product and content teams to refine sales pitch based on user feedback and objection patterns

Company industry:
Training & Education Center
Job role:
Management

Education

Babasaheb Bhimrao Ambedkar Bihar University

January 2019

January 2019

Bachelor's degree, Business corporation

India

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS TO CONSUMER
Intermediate
BUSINESS TO CONSUMER
Intermediate
CONSULTATIVE SELLING
Intermediate
CONSULTATIVE SELLING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES FUNNEL
Intermediate
SALES FUNNEL
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate

Social profiles

Languages

English

Beginner

Hindi

Beginner