ADMIN AND SALES COORDINATOR
DIAMONDLEASE CAR RENTALS
Total years of experience :12 years, 4 Months
Routing and tracking of documents which have no proper credit approvals.
Contacting corporate customers and fix meetings with them for obtaining pending corporate documents like Credit Facility Form and MHA and signed by the authorized signatory.
Regularly following up with customers on the required documents.
Making calls, visiting customers and getting the corporate agreements and important documents signed by the Authorized person.
Follow up and collect expired documents pertaining to the agreements like Trade License, LPO from the customers, expired Passport copies, expired Visa pages.
Liaising with sales people from time to time and updates on the agreements and corporate documents.
Branch visits done frequently in order to keep the critical list updated.
Maintains quality service by following organization standards.
Contributes to team effort by accomplishing related results as needed.
Answering customers telephone queries and maintaining good customer relations.
Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
Cold calling to arrange meetings with potential customers to prospect for new business.
Responding to incoming email and phone enquiries.
Gathering market and customer information.
Managing and overseeing the personnel department within the company.
Manpower Planning according to the company limits
Posting and approving advertisements for new employees, screening resumes and applications.
Contacting employment services for very specialized postings.
Setting interview appointments and being involved in the hiring process.
Conducting Induction programs for new employees.
Training new employees.
Working with employers and employees in training presentations as required.
Making the monthly payments on time, Checking people's hoursand Calculating overtime.
Providing employee supervision and evaluations.
Performance Appraisal of the employees.
Setting up rules for Promotions, Transfers and Demotions.
Maintaining Employee retention by keeping them happy within the workplace.
Maintaining Management Database.
Ensuring all record keeping with regards to workman's compensation, health and medical insurance, payroll database.
Hold meetings on the business with the manager and HR clients.
Hold meetings with staff members once in two weeks to enrich the performance of the company.
Discuss operating issues, resources, people strengths, weaknesses, expectations of clients and team members, history of the group to improve the working standards.
Handling the key customers and clients of the organization.
Providing help and advice to customers using our organization’s products or services.
Making sure that customers and clients have a positive experience with a business or organization.
Coordinate with co-workers and other departments to make sure the projects of the customers are completed on schedule.