Thato Charlotte Phega

• Led faculty-wide strategic initiatives improving training quality, curriculum delivery, and operations.
• Designed, implemented, and evaluated training programs which improved delivery and completion rates.
• Spearheaded targeted intervention strategies based on performance data and ongoing feedback, improving trainer and learner output (100+ staff members).
• Introduced QA frameworks and assessment systems, ensuring continuous program evaluation and measurable learning impact.
• Led curriculum alignment and revision projects, integrating assessment rubrics and competency-based outcomes.
• Integrated e-learning AI use in training to support blended learning.
• Effectively coordinated day-to-day faculty operations and optimised workflow across departments.
• Ensured continuous success during external accreditation audits through governance and compliance protocols.
• Optimised operations, financial planning, and risk management across academic divisions.
• Championed transformation initiatives on diversity and inclusion across sub-departments.
• Supported HR and led administration functions (recruitment, onboarding, conflict resolution, student services).
• Championed support initiatives including coaching and mentorship.

• Peer mentoring and collaboration
• Subjects: English (Cambridge PET, KET, IELTS, BEC, General, Vocational, English for Specific Purposes) Assessed Employability Skills, Summer school programs, Vocational English: Business Studies, Sales, Events Planning, Business Administration, and Occupational Health and Safety)
• Lesson planning, delivery and curriculum development
• Preparing teaching materials, assessments, and memoranda for assigned subjects
• Administration and evaluation of summative and formative assessments
• Entering of marks on institutional Learning Management platforms
• Meeting teaching and learning outcomes
• Fostering employability skills throughout the blended learning curricula
• Revising and updating of relevant student course guides and subject content
• Monitoring student attendance and achievement, and taking appropriate action
• Attending training and staff development workshops
• Examining and grading students for internal institutional and Cambridge University Exams (PET, KET, IELTS, BEC)

• Led faculty-wide strategic initiatives improving training quality, curriculum delivery, and operations.
• Designed, implemented, and evaluated training programs which improved delivery and completion rates.
• Spearheaded targeted intervention strategies based on performance data and ongoing feedback,
improving trainer and learner output (100+ staff members).
• Introduced QA frameworks and assessment systems, ensuring continuous program evaluation and measurable
learning impact.
• Led curriculum alignment and revision projects, integrating assessment rubrics and competency-based outcomes.
• Integrated e-learning AI use in training to support blended learning.
• Effectively coordinated day-to-day faculty operations and optimised workflow across departments.
• Ensured continuous success during external accreditation audits through governance and compliance protocols.
• Optimised operations, financial planning, and risk management across academic divisions.
• Championed transformation initiatives on diversity and inclusion across sub-departments.
• Supported HR and led administration functions (recruitment, onboarding, conflict resolution, student services).
• Championed support initiatives including coaching and mentorship.

Teaching PET
PET Speaking Examiner
Teaching 20-25 hours per week.
Curriculum Development and revision.
Teaching English as a Foreign Language.
Lesson Planning.
Grading and Record keeping.
Extensive use of interactive technology in classrooms.

• Oversaw curriculum development, instructional design, and assessment strategies to meet Saudi labor market needs.
• Designed and facilitated blended and project-based courses to enhance adult learner outcomes.
• Implemented strategic interventions and student support systems for at-risk staff and students.
• Supervised academic staff and ensured consistent standards across divisions (training, teaching and learning,
curriculum, assessment, feedback, and support).
• Designed and implemented training and development programs (internal and external).

• Delivered high-quality online instruction and facilitated digital learning innovations.
• Contributed to content design and platform development to enhance trainer and learner experience.

• Lectured and coordinated academic courses across various departments.
• Contributed to research and development.
• Engaged in student mentorship and institutional capacity-building.
• Collaborated across departments to enhance academic output and impact.

• Facilitated adult literacy training and led community development programs.
• Applied inclusive pedagogies to bridge educational gaps across diverse adult populations.