Infrastructure Lead
Raqmiyat LLC (Al Ghurair Group)
Total years of experience :21 years, 2 Months
Client: State Audit Institution, Abu Dhabi - Yearly renewable contract)
•Responsible for managing Data Center, Infrastructure, IT Security and IT operations; lead the Production/Change Management, IT Polices Implementation as per UAE
Manage and Maintain Microsoft Windows
Project: AXIS Capital, US
Manage and Maintain Microsoft Windows
Leverage Projects: AVIVA Canada, Affinia, CWH, MWW, EDS Internal, CMAH, Rogers
Manage and Maintain Microsoft Windows
Quickly promoted and responsible for running various IT Operations in a Construction & Real Estate group based in Dubai. Responsible for effectively balancing the businesses needs with its IT capability; constantly reviewing processes and identifying way to improve efficiency & service, and proactively managing all areas of Technology within the company.
•Effectively planning and executing all IT related projects.
•Ensuring all IT systems, Applications, networks and securities are running to an efficient level.
•Delegating work to and supervising the activities of junior IT staff.
•Recommending and implementing technological improvements & IT Policies.
Manage and Maintain Microsoft Windows Domain
Manage and Maintain Microsoft Windows Domain Controller, Exchange Server 2003, ISA 2004 Firewalls, Web Servers, Visual Studio Team Foundation Server, Visual Source Safe Server, Microsoft Share Point 2007 Server, BizTalk 2006 Server, Microsoft CRM 1.2, 3.0 Server, Microsoft Dynamics Great Plains 9.0 Server.
Microsoft Load Balancing, Microsoft Clustering, Web server Management for Different Client websites.
Creating Domain Accounts, Mail Enabled Domain Accounts and Access rights for File Servers, Publishing Sites in ISA 2004.
Infrastructure Implementation and Support for CRM 1.2 & 3.0 (Professional & Small Business Editions)
Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
Gather and understand client Technical requirements.
Perform gap analysis between a client’s requirements and the functionality within Microsoft Dynamics CRM
Key Projects & Achievements:
•Implemented Microsoft CRM 3.0 for Dubai Economy Department (DED), Dubai, U.A.E.
•Implemented Microsoft CRM3.0 Small Business Edition for a Pharmaceuticals Based Company (Wyeth Pharmaceuticals), Dubai, U.A.E.
•Implemented Microsoft CRM 3.0 Professional, Microsoft SQL 2005 Cluster Server for First Finance Company, Doha, Qatar.
•Implemented Microsoft Dynamics Axapta 4.0 for Emirates Transformers, Dubai, U.A.E
•Implemented E-Services Infrastructure Project for Ministry of Economy (MoE), Abu Dhabi, U.A.E.
(Microsoft windows Server 2003 (child domain), Microsoft SQL 2005 Cluster (Active/Passive), Microsoft Office SharePoint Server 2007 (Network Load Balanced servers), Microsoft Web Server (Network Load balanced), BizTalk Server 2006)
•Implemented Infrastructure Project for Emirates Paper Mill, Dubai, U.A.E.
•Implemented Citrix Metaframe 4.5 Enterprise Server for IGLO
Installing configuring and Administrating of Windows
VMware vSphere: Install, Configure, Manage [V5.0] - Certification No. 128337 •ITIL V3
courses: Certified Professional in Installing, Configuring and Managing Microsoft Windows XP Pro., Exam ID: 070 - 270, MCP ID# 3450446. •Managing and Maintaining a Microsoft Windows Server 2003 Environment, Exam ID: 070 – 290, MCP ID# 3450446. •Training Course completed on MCSE in JETKING. •Training Course completed in Hardware and Networking in JETKING. •Completed ITIL V3 Foundation Course in Mphasis Internal Skill Portal.