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Taosif khan, Manager- Employee Relations

Taosif khan

Manager- Employee Relations·Quadra Systems/ India,

India

Master's degree, HR & Industrial Relations

Work experience

Total years of experience: 16 years, 4 months

Manager- Employee Relations

January 2023 - Present

Quadra Systems/ India,

Bengaluru, India

January 2023 - Present

As an Employee Relations Lead at Quadra Systems, I was responsible for maintaining a positive and productive
work environment for all employees. I oversaw employee relations, handled conflicts and grievances, and ensured
compliance with company policies and labor laws.
• Employee Relations:
◦ Acted as a trusted advisor to managers and employees, providing expert guidance on all employee
relations matters, including conflict resolution, grievances, performance management, and employee
engagement.
◦ Partnered with business leaders to create a positive work environment that fosters diversity, inclusion,
and high performance.
◦ Proactively identified and addressed potential employee relations issues, ensuring early intervention
and resolution.
• Disciplinary Actions:
◦ Managed and oversee all disciplinary processes, including conducting disciplinary meetings, hearings,
and terminations, in accordance with company policies and legal requirements.
◦ Provided coaching and training to line managers on handling disciplinary matters, ensuring consistency
and fairness in decision-making.
◦ Ensure thorough documentation of all disciplinary cases and actions taken, maintaining strict
confidentiality and data protection.
• Investigations:
◦ Led and conducted internal investigations related to employee misconduct, discrimination, harassment,
and other workplace issues, ensuring compliance with internal policies and external regulations.
◦ Collaborate with legal, compliance, and risk management teams to gather evidence, conduct interviews,
and produce comprehensive investigation reports.
◦ Presented findings and recommendations to senior management, supporting a fair and transparent
resolution process.
• HR Strategy and Planning:
◦ Collaborated with operations & HR colleagues and business leaders to develop and deliver HR
programs that enhance employee experience and drive business performance.
• Compliance and Governance:
◦ Ensured all HR activities comply with Company policies, local labour laws, and regulatory requirements.
◦ Maintained up-to-date knowledge of employment law, industry trends, and best practices to ensure
compliance and mitigate risk.

Company industry:
Business Support Services

Manager- Employee Relations

January 2020 - December 2022

Quess Corp Ltd.

Bengaluru, India

January 2020 - December 2022

As the Employee Relations Manager at Quess Corp Ltd. in India from January 2020 to December 2023, I
was responsible for leading and managing all Employee Relation functions for the company. This included
grievance Management, onboarding, performance management, employee relations, and training and
development initiatives. I worked closely with senior management to develop and implement employee relations
strategies that aligned with the companys goals and values.

Key Result Areas:
• Provided guidance to Talent Consultants and Senior Business Leaders in managing wide range of Employee
Relation issues, including Code of conduct breaches, Performance lapses, Discrimination allegations,
Workplace harassment allegations, Integrity issues etc., and ensure resolution of the same with minimal risk
exposure to the Firm and its professionals;
• Conducted workplace investigations into highly sensitive Employee Relations matters; which involves
conducting Investigation interviews, analyzing evidences, Drafting Investigation findings reports and
recommending corrective actions.
• Participated in Exit discussions, conduct Exit interviews, and facilitate smooth separation from the company,
when required.
• Deriving insights from ER Incident data base and assist Talent as well as Business leadership in developing
and deploying appropriate strategies, policies, procedures and initiatives to mitigate People risk exposures;
• Established internal processes to ensure appropriate documentation standards, case assignment and capacity
management, case audit and weekly ER case reporting.
• Collaborate with legal and compliance teams to ensure investigations are conducted in compliance with
applicable laws and regulations, including data privacy and employment laws.
• Provide necessary guidance/suggestions to respective Talent Centre of Excellence function so as to ensure
that the policy provisions are in compliance with core values of the Firm, are fair and are in compliance with
statutory/regulatory stipulations.
• Negotiation with recognized union for Long Term Settlement.
• Handling dispute under Standing Order & ID Act.
• Liaison with government authorities GLO, Factory inspector.

Company industry:
Human Resources Outsourcing

HR Manager

February 2014 - December 2019

Rawther Spices Pvt. Ltd.

Hindupur, India

February 2014 - December 2019

As the plant Manager HR/IR & Administration at Rawther Spices Pvt. Ltd., I was responsible for overseeing all
human resources functions within the company. This included recruitment, training and development, employee
relations, and performance management. I also assisted in developing and implementing HR policies and
procedures to ensure compliance with labour laws and promote a positive work culture.

Key Result Areas:
• Headed Plant HR/IR & Admin activities at Plant level.
• Talent Acquisition and optimum utilization of resources available.
• Training & Development.
• Contract Labour Management - Handle contractual labour(third party).
• Managed all Statutory Compliances related to factory.
• Govt. liaising, liaison with Labour Dept., half-yearly & annual returns as per Contract labour act & Minimum
wage Act.
• Accountable for developing, revising, and implementing HR policies and procedures.
• To lead various internal / external audits in line with the Quality Standards.
• Union Handling & Wage settlements.
• Maintaining harmonious Industrial Relations in the factory.
• Regularly reviewing Statutory Compliance, Employee wellness, Performance management and Planning
Health & Safety programmes.
• Toco-ordinate the payroll, annual salary and bonus for plant.
• Handling Grievances of plant.
• Supervise and bring improvements in plant Administration & Safety practices.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Sr. Officer- HR & Administration

January 2010 - December 2013

Charoen Pokphand India Pvt. Ltd.

Hindupur, India

January 2010 - December 2013

Key Result Areas:
• Recruitment and onboarding process
• Training and development initiatives
• Performance management system
• Employee engagement activities
• Leave management and attendance tracking
• Payroll processing and benefits administration
• Maintaining personnel records and databases
• Handled Payroll of 2000 plus Employees

Company industry:
Agriculture & Crop Production

Education

Anna University

January 2009

January 2009

Master's degree, HR & Industrial Relations

India

GPA (percentage): 86%

GPA (percentage): 86%

Master of Business Administration (MBA) Anna University, Chennai 2007 – 2009 Specialized inHuman Resource & Industrial Relations Completed a comprehensive postgraduate program focused on strategic management, business operations, and leadership development. Gained strong analytical, communication, and managerial skills through academic coursework and industry projects.

Bengaluru University

May 2007

May 2007

Bachelor's degree, Human Resources and Industrial Relations

India

GPA (percentage): 69%

GPA (percentage): 69%

Bachelor of Business Management (BBM) Bangalore University 2007 – 2009 Specialization: Human Resources & Industrial Relations Completed a focused undergraduate program emphasizing the principles of business management with a specialization in HR and Industrial Relations. Gained foundational knowledge in organizational behavior, labor laws, talent management, and employee relations. Developed practical skills through case studies, projects, and internships related to workforce management and HR practices.

Andhra Pradesh Intermediate Board

May 2003

May 2003

Diploma, Humanities And Basic Sciences

India

GPA (percentage): 88%

GPA (percentage): 88%

Completed Intermediate Prior Graduation From Andhra Pradesh India Aggregated in 2001

Andhra Pradesh secondary school Board

May 2001

May 2001

High school or equivalent, State Board

India

GPA (percentage): 92%

GPA (percentage): 92%

Completed High School Studies In Andhra Pradesh India Aggregate in the batch of 1999- 2000 and Got First in Class Certificate

Skills

Employee Relations
Expert
Employee Relations
Expert
Industrial Relations
Expert
Industrial Relations
Expert
Performance Management
Expert
Performance Management
Expert
Human Resources
Expert
Human Resources
Expert
Global Recruitment
Expert
Global Recruitment
Expert
Human Resources Management Systems
Expert
Human Resources Management Systems
Expert
Sourcing
Expert
Sourcing
Expert
Hiring
Expert
Hiring
Expert
Interviewing
Expert
Interviewing
Expert
AUDITING
Intermediate
AUDITING
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
CHANGE MANAGEMENT
Intermediate
CHANGE MANAGEMENT
Intermediate
DISCIPLINARY PROCEDURES
Intermediate
DISCIPLINARY PROCEDURES
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
Handling Disciplinary Issues
Expert
Handling Disciplinary Issues
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
Strategic HR Planning
Expert
Strategic HR Planning
Expert
HR Operations
Expert
HR Operations
Expert
Talent Acquisition & Retention
Expert
Talent Acquisition & Retention
Expert
Performance Appraisals
Expert
Performance Appraisals
Expert
Employee Counselling
Expert
Employee Counselling
Expert
Workplace Investigations
Expert
Workplace Investigations
Expert
Labour Audit
Expert
Labour Audit
Expert
Labor Law Knowledge
Expert
Labor Law Knowledge
Expert
HR/ ER Policy Framing
Expert
HR/ ER Policy Framing
Expert
HRIS Proficiency
Expert
HRIS Proficiency
Expert
Compliance Expertise
Expert
Compliance Expertise
Expert
Contract Labour Management
Expert
Contract Labour Management
Expert
Management
Expert
Management
Expert
HR Management
Expert
HR Management
Expert
Customer Service
Expert
Customer Service
Expert
Recruitment
Expert
Recruitment
Expert
Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Industrial Relations
Expert
Industrial Relations
Expert
Employee Relations
Expert
Employee Relations
Expert
Training
Expert
Training
Expert
Payroll
Expert
Payroll
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
ACCOUNTABILITY
Intermediate
ACCOUNTABILITY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
Talent Management
Expert
Talent Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Performance Management
Expert
Performance Management
Expert
Employee Engagement
Expert
Employee Engagement
Expert
HR Business Partnering
Expert
HR Business Partnering
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate
ORGANIZATIONAL CHANGE MANAGEMENT
Intermediate

Languages

English

Expert

Arabic

Expert

Hindi

Expert

Urdu

Native Speaker

Telugu

Native Speaker

Kannada

Native Speaker

Tamil

Expert

Memberships

World HR Board

Group Member

January 2013

Training and Certifications

Certifications
Prevention of Sexual Harassment Training (POSH)
Prevention of Sexual Harassment Training (POSH)
Risk Management
udemy
Dec 2025
Practical Oriented Training on all the verticals of Human Resources & Industrial Relations.
Diploma in Labour Law's
Jan 2024
Practical Oriented Training on all the Verticals of Human Resources & Industrial Relations
Mar 2011

Hobbies and interests

HR & Employment Law Knowledge Enhancing

improve Knowledge on human resources verticals to implement in organisation, provide better working conditions to employees and to simplify achieving organizational goals

Reading books