Administrative Coordinator
Estelle Events Limited
Total years of experience :3 years, 9 Months
• Maintained the communication link (phone calls and emails) between the company and Clients/Vendors
• Provided logistics assistance in the planning and execution of events.
• Advised on new businesses and prospects.
• Pitched/made presentations to clients, prepared reports, managed and updated a comprehensive database of Clients and Rental companies/Vendors.
• Managed track sheets and followed up on the Guest list.
• On-the-spot assessment of event venues/locations.
• Advised on Human Resource issues.
• Advised on Client Relationship Management and satisfaction strategies.
• Maintaining/managing a full diary and insurance accounts of clients
• Provide high quality compliant financial needs analysis
• Assist in research including market, sector and competitor analysis
• Designing marketing, sales and customer (client) service strategies
• Meet performance targets through delivery of financial advice
• Compliance
• Marketing and sales of insurance policies
• Attending to clients; resolving issues and complaints
• Identifying prospects and appointment setting
• Assisted clients with the booking/reservation of airline tickets and seats.
• Processed the required travel documents for clients.
• Processed admission for students to study in tertiary institutions abroad.
• Taught English Language and Literature-in-English at Government Secondary School, Kaduna Koro, Obi Local Government Area of Nasarawa state, Nigeria.
• Contributed immensely in preparing the senior secondary school students for their West Africa Examination Council (WAEC) and National Examination Council (NECO) examinations.
• Assisted the Head of Programmes in editing and preparing shows for broadcast.
• Assisted the studio team during live shows.
• Welcomed Guests and dignitaries on courtesy visits.
• Attended to Clients/Visitors by providing them with the needed information and services.
• Organized facility tour for students who visited on field trip.
• Attended Board meetings with the Head of Department and took down the minutes.
• Dispatched memos to the various departments and units.