trupti sapkal

, I managed complex administrative workflows, including procurement coordination, LPO documentation, audit support, vendor communication, and documentation compliance. I consistently ensured accuracy, efficiency, and smooth coordination between departments.

Greeted guests upon arrival, providing a warm
welcome and swift check-in process to enhance guest
satisfaction.
•
Managed telephone and email enquiries, delivering
prompt responses and accurate information to
prospective guests.
•
Monitored inventory of front desk supplies,
reordering items as needed to maintain operational
readiness.
•
Prepared reports on occupancy rates and revenue,
contributing to strategic planning and performance
evaluation.
•
Managed room block allocations for group bookings,
optimising occupancy levels and meeting specific
group requirements.
•
Updated guest records and reservation systems
accurately, safeguarding personal information and
booking details.
•
Kept front-of-house areas for clean, safe environment
welcoming staff and customers.
•
Handled guest complaints with empathy and
professionalism, resolving issues swiftly to maintain
high levels of satisfaction.