laundry supervisor
Auris Plaza Hotel
Total years of experience :6 years, 3 Months
Train, develop, and appraise the laundry team Manage customer service issues quickly and effectively Assisting in managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis Assists in ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Works effectively with the Engineering department on Laundry equipment maintenance needs Conduct monthly inventory of uniforms and linens. Train employees on all laundry procedures, including safety procedures and equipment operation. Ensures that uniforms are well maintained. Produce records and bills Guest Laundry. Prepare the monthly summery of outlets & guest laundries
To update valet pickup and delivery log. To collect and return all guest laundry from and to the rooms, respecting all the hotel standards and procedures. To have a full knowledge and understanding of different textiles and their proper care. Follow the policies and procedures of the hotel and laundry department Work with conciseness in order to give the best and good quality of work and also look after pressing section Use proper care of pressing machines being used Press all the garments according to the specific type of material Responsible for proper operation, cleaning and maintenance of pressing machine Handle all garments with care
To supervise the Laundry operations ensuring that the hotel standards and procedures are fully known and followed. To supervise outsourced laundry services, for quality and standard procedures. To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up. To ensure a proper storage of the chemicals, respecting the environmental procedures. To ensure laundry ambassadors have full knowledge of all the textiles and their proper care. To constantly check the linen, uniform for cleanliness, defects and Recommend replacement if necessary. To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports. Provides daily production figures to the Assistant Manager for the monthly laundry production report. To continuously study and evaluate the operations and procedures to increase revenue and productivity. Assisting assistant laundry manager to prepare annual laundry budget To establish comprehensive training programs for the department. To evaluate departmental training sessions Assigns schedules and duties to laundry staff.
TRAININGS
courses: Successfully finished a course in Food & Beverage (basic Level) at
courses: Successfully finished a 3 months Training as a IT Administrator on