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Uma Nair, Senior associate

Uma Nair

Senior associate ·Allstate

India

Master's degree, Business Administration

Work experience

Total years of experience: 4 years, 9 months

Senior associate

November 2022 - Present

Allstate

Pune, India

November 2022 - Present

- worked for US INSURANCE PROCESS GHRN.
- Investigated on claims, spoke with bodyshops, insurance payments, checking invoices, email and corresponding.
- conducted audits, achieved KPIs every month.

Company industry:
Insurance & TPA

Customer Service Associate

February 2021 - March 2022

Credence resource management

Pune, India

February 2021 - March 2022

- worked for collections process for ATNT MOBILITY SERVICES
- creating bill payment urgency, credit reporting information, active listening, negotiation with customers
- maintained all KPIs in place and also over achieved collection target for 3 consecutive months
- also gained knowledge about protected health information

Company industry:
Business Process Outsourcing (BPO)

Education

Symbiosis International University

May 2027

May 2027

Master's degree, Business Administration

India

Ajeenkya Dy Patil University

January 2024

January 2024

Bachelor's degree, Business And Management

India

Skills

Inters personal skills
Intermediate
Inters personal skills
Intermediate
Organization
Expert
Organization
Expert
Public speaking
Intermediate
Public speaking
Intermediate
Critical thinking
Expert
Critical thinking
Expert
Communication
Expert
Communication
Expert
Customer service
Expert
Customer service
Expert
Project management
Intermediate
Project management
Intermediate

Social profiles

Languages

English

Expert

Malayalam

Intermediate

Hindi

Native Speaker

Marathi

Expert