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Umair Shahid Latif, Visual Merchandiser

Umair Shahid Latif

Visual Merchandiser·Lime Concepts

Kuwait

Bachelor's degree, Business

Work experience

Total years of experience: 13 years, 5 months

Visual Merchandiser

June 2020 - Present

Lime Concepts

Al Ahmadi, Kuwait

June 2020 - Present

Diplay arrangments.
Stock check.
Sales reports weekly/monthly
Daily Store visits.

Company industry:
Consumer Electronics
Job role:
Sales

HR Coordinator

March 2018 - May 2020

Al Futtaim Group

Al Ahmadi, Kuwait

March 2018 - May 2020

Company industry:
Purchasing & Procurement
Job role:
Human Resources and Recruitment

Call Center Team Leader

August 2014 - August 2018

Viva - Kuwait

Al Kuwait, Kuwait

August 2014 - August 2018

Answers customers inquiry about products and services

Activate services for customer on call providing security measures

Refers customer to departments regarding any issues

Provides customers technical support

Provides detailed information regarding customer line.

Ensure customer satisfaction on the services on their convenience.

Provide trainings to new staff members

Prepare weekly and Monthly KPIs

Monitor the team members on daily basis

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Admin – Data Entry

January 2013 - August 2014

Big Contracting Company

Al Kuwait, Kuwait

January 2013 - August 2014

Entering customer and account data

Maintaining accurate records of valuable company information

Generate reports

Scan documents and print files, when needed

Providing administrative support to ensure efficient operation of the office

Support managers and employees through a variety of tasks related to organization and communication.

Organize and schedule meetings and appointments

Maintain contact lists

Develop and maintain a filing system

Write letters and emails on behalf of other office staff

Company industry:
Civil Engineering
Job role:
Administration

Education

Sikkim Manipal University Directorate of Distance Education

November 2016

November 2016

Bachelor's degree, Business

Kuwait

GPA (rating): Good

GPA (rating): Good

Bachelors In Business Administration - BBA
View attachment

Skills

Management
Expert
Management
Expert
Web Development
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Web Development
Expert
Customer Service Skills
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Customer Service Skills
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Data Entry
Expert
Data Entry
Expert
Management
Expert
Management
Expert
Web Development
Expert
Web Development
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Data Entry
Expert
Data Entry
Expert

Languages

English
Expert
Arabic
Expert
Urdu
Expert
Punjabi
Expert