Muhammad Umar Adeel, Senior System Administrator

Muhammad Umar Adeel

Senior System Administrator

Knowledge Platform

Location
Pakistan - Islamabad
Education
Bachelor's degree, Computer Sciences
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Senior System Administrator at Knowledge Platform
  • Pakistan - Islamabad
  • My current job since June 2021

• Manage and maintain the organization's IT infrastructure, including computer networks, servers, cloud computing systems (Azure and AWS).
• Administrating Microsoft 365 for users’ management, product licensing, OneDrive, SharePoint Sites/libraries, and Microsoft Teams.
• Implemented data backup and recovery procedures, ensuring data integrity and business continuity.
• Procure, deploy, and configure hardware and software for end-user devices. Also configuring the devices to meet the needs of the users and the organization.
• Tracking the hardware and software assets in the organization. keeping track of the serial numbers, models, and locations of the assets.
• Provide technical support and troubleshooting for hardware and software-related issues to users who are having problems with their hardware or software. It also includes troubleshooting problems and resolving them as quickly as possible.

Team Lead-Training & Technical Support at Knowledge Platform
  • Pakistan - Islamabad
  • September 2018 to May 2022

• Provide technical & product support to the different stakeholders across Pakistan.
• Provide training by introducing different features and building an understanding of the system flow.
• Responsible for introducing new product features development, testing, and deployments.
• Work directly with end-users to capture and analyze challenges to their workflow.

IT Support Officer at Reliance Weaving Mills Ltd. Fatima Group of Company
  • Pakistan - Rawalpindi
  • July 2015 to September 2018

•Analyze and resolve technical problems for established networks.
•Daily maintenance of the company local and wide, wired and wireless area computer network. Installs and tests network servers, operating system software, routers, switches, cabling, and other related network components/equipment.
•Performing diagnostics and preventative maintenance to ensure that network systems are operational.
•Document network problems and resolutions for future reference
•Desktop support, Hardware & Software Installation.
•Maintaining records of work completed and in-progress; updating network
Documentation to record installations, upgrades, configurations, etc.
•Supervision of HRIS (Human Resource Information System) and Payroll on Oracle ERP.
•Installation, supervision of local network with Active Directory on windows 2008 Server
•Network Deployment of WMS Attendance System.

Network Field Support Engineer at Comsats Internet Services
  • Pakistan - Islamabad
  • March 2014 to July 2015

•Hand on experience to configure and manage LANS, WANS, VLANS, ACL, NAT, DHCP.
•Configuration of UBIQUITI Devices (Nano Beam, Nano Bridge, Nano Stations) etc.
•Working & Troubleshooting on LAN and WAN setup.
•P2P Configuration.
•Practical Knowledge of TCP/IP Implementing at different organizations with its features like Subnetting, DNS, DHCP, etc.
•Hand on Experience on D-Link, TP-Link, Linksys, Netgear Router and Switches.

Education

Bachelor's degree, Computer Sciences
  • at PMAS Arid Agriculture University
  • July 2013
Diploma, Electronics
  • at Rawalpindi Polytechnic Institute
  • August 2008
Diploma, Science
  • at F.G. Boys Secondary School
  • April 2003

Specialties & Skills

Enterprise Backup
System Administration
Microsoft Office Suite
Cloud Computing
Product Management
E learning LMS
Educational Training
Work well in a high pressure environment
Skilled at organizing complex projects and delegating tasks.
Self-motivated and assertive.
Self-starting and goal oriented.
Proven ability to consistently meet deadlines.

Languages

Urdu
Expert
English
Expert
Punjabi
Expert

Training and Certifications

Microsoft Azure Administrator (Certificate)
Date Attended:
July 2021
Valid Until:
July 2024
Learning How to Learn (Certificate)
Date Attended:
November 2020
What is Data Science (Certificate)
Date Attended:
December 2020
Introduction to Software Product Management (Certificate)
Date Attended:
February 2021
Introduction to Project Management (Certificate)
Date Attended:
December 2020
CCNA (Training)
Training Institute:
Institute of Information Technology, Islamabad.