Umar Amin

• Contacted regular and prospective customers to explain product features and solicit orders.
• Oversaw sales forecasting, goal setting, and performance reporting for all accounts.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Organized joint sales calls with current customers and outside vendors.
• Maintained high standards of customer service by accurately answering pricing, availability, usage, and credit questions.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

As a Sales/Pre-Sales & IT Support, my duties were:
• Visiting Clients, Generating Opportunities and Qualifying the Leads.
• Managing Enterprise, Semi-Government and Medium Businesses Accounts
• Making Quotations, Sales Order’s confirmation, Finalizing and Invoicing
• Getting prices from different Vendors, Finalizing and Creating Purchase Orders
• Managing CRM, follow up with Clients and follow up with Deliveries
• Configuring HP Server on HPE Partner Portal before sale
• Desktop Support to Clients & Internal office staff, Support for Printer, Servers and

As a Sales Engineer, my duties were:
Visit the customers, Follow up with the Clients the deliveries of goods
Visit the sites and prepare the deployment typologies
Make proposal, Finalizing the order’s confirmation and invoicing.
Making promotional plans to distribute Items in wholesale/retailer/Online/Hyper markets
Installation of cam-view software and configuration on server.
Cloud configuration of DVR/NVR and Cameras.
As a Sales Engineer, my duties were:
Visiting and follow up with the Clients
Make proposal, Finalizing the order’s confirmation and invoicing.
Making promotional plans to distribute Items in wholesale/retailer/Online/Hyper markets

As network Support Engineer, my duties were:
Visit the sites and prepare the deployment topologies.
Configuration of Cisco Swtiches Vlans and Port security.
Configuration of cisco routers protocol (RIP, EGRIP, OSPF)
Installation, configuration of Cameras, DVR/NVR
Installation and configuration for the backup storage
Installation of Servers, Printers, Copiers
Installation of Cabinets, Patch Panel, UTP Terminations
Installation of operating systems (Windowas & Servers)
Installation of Antivirus & Other PC Software