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Umar Amin, Sales Account Manager

Umar Amin

Sales Account Manager·Saudi Intelligent Solutions

Saudi Arabia

Diploma, CCNA (Cisco Certified Network Associate)

Work experience

Total years of experience: 12 years, 8 months

Sales Account Manager

August 2022 - Present

Saudi Intelligent Solutions

Riyadh, Saudi Arabia

August 2022 - Present

• Contacted regular and prospective customers to explain product features and solicit orders.
• Oversaw sales forecasting, goal setting, and performance reporting for all accounts.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Organized joint sales calls with current customers and outside vendors.
• Maintained high standards of customer service by accurately answering pricing, availability, usage, and credit questions.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

Company industry:
IT Services

Pre-Sales Manager

August 2018 - Present

Saudi Intelligent Solutions

Riyadh, Saudi Arabia

August 2018 - Present

As a Sales/Pre-Sales & IT Support, my duties were:
• Visiting Clients, Generating Opportunities and Qualifying the Leads.
• Managing Enterprise, Semi-Government and Medium Businesses Accounts
• Making Quotations, Sales Order’s confirmation, Finalizing and Invoicing
• Getting prices from different Vendors, Finalizing and Creating Purchase Orders
• Managing CRM, follow up with Clients and follow up with Deliveries
• Configuring HP Server on HPE Partner Portal before sale
• Desktop Support to Clients & Internal office staff, Support for Printer, Servers and

Company industry:
IT Services
Job role:
Sales

Technical Sales Engineer

November 2017 - August 2018

Advance System Co. Ltd

Riyadh, Saudi Arabia

November 2017 - August 2018

As a Sales Engineer, my duties were:
Visit the customers, Follow up with the Clients the deliveries of goods
Visit the sites and prepare the deployment typologies
Make proposal, Finalizing the order’s confirmation and invoicing.
Making promotional plans to distribute Items in wholesale/retailer/Online/Hyper markets
Installation of cam-view software and configuration on server.
Cloud configuration of DVR/NVR and Cameras.
As a Sales Engineer, my duties were:
Visiting and follow up with the Clients
Make proposal, Finalizing the order’s confirmation and invoicing.
Making promotional plans to distribute Items in wholesale/retailer/Online/Hyper markets

Company industry:
IT Services
Job role:
Information Technology

Network Support Engineer

October 2013 - November 2017

MFD EST. COMPUTERS AND IT SOLUTION

Riyadh, Saudi Arabia

October 2013 - November 2017

As network Support Engineer, my duties were:
Visit the sites and prepare the deployment topologies.
Configuration of Cisco Swtiches Vlans and Port security.
Configuration of cisco routers protocol (RIP, EGRIP, OSPF)
Installation, configuration of Cameras, DVR/NVR
Installation and configuration for the backup storage
Installation of Servers, Printers, Copiers
Installation of Cabinets, Patch Panel, UTP Terminations
Installation of operating systems (Windowas & Servers)
Installation of Antivirus & Other PC Software

Company industry:
IT Services
Job role:
Information Technology

Education

Knowledge Squar Riyadh Saudi Arabia

November 2024

November 2024

Diploma, CCNA (Cisco Certified Network Associate)

Saudi Arabia

GPA (rating): Excellent

GPA (rating): Excellent

Knowledge Square Riyadh Saudi Arabia

August 2024

August 2024

Diploma, MCSE (Microsoft Certified Solution Expert)

Saudi Arabia

University of Agriculture Faisalabad (UAF)

April 2007

April 2007

Bachelor's degree, Computer Science

Pakistan

GPA (percentage): 63%

GPA (percentage): 63%

Skills

VMware
Expert
VMware
Expert
Network Administration
Expert
Network Administration
Expert
CCTV
Expert
CCTV
Expert
Microsoft Exchange Server
Expert
Microsoft Exchange Server
Expert
Windows Server
Expert
Windows Server
Expert
Technical Sales Expertise
Expert
Technical Sales Expertise
Expert
Sales Acumen
Expert
Sales Acumen
Expert
E-Commerce & Fulfillment:
Expert
E-Commerce & Fulfillment:
Expert
Market Analysis
Expert
Market Analysis
Expert
Communication
Expert
Communication
Expert
Problem Solving
Expert
Problem Solving
Expert
Time Management
Expert
Time Management
Expert

Languages

English

Expert

Urdu

Native Speaker

Hindi

Intermediate

Punjabi

Native Speaker

Training and Certifications

Training
CCNA (Cisco Certified Network Associate
UTIT
Jun 2016
MCSE (Microsoft Certified Solution Expert)
UTIT
Aug 2016