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Umeima Youssef, Supply Chain Manager

Umeima Youssef

Supply Chain Manager·DalyDress

Egypt

Master's degree, MBA of SupplyChain Management

Work experience

Total years of experience: 34 years, 6 months

Supply Chain Manager

June 2008 - Present

DalyDress

Cairo, Egypt

June 2008 - Present

Managing the following departments:
- Production Planning
- Production Follow Up
- Production Purchases (Imported & Local)
- Warehouses:
o Finished goods
o Trims, accessories & packing
o Fabric
- Logistics & Customs Clearing

Company industry:
Textile & Apparel Production
Job role:
Management

Operations Manager

June 2006 - May 2008

Paste & Juice Company (P&J)

Cairo, Egypt

June 2006 - May 2008

Managing the following departments for 2 factories: Production, Planning, Purchasing, Warehouse & Maintenance.
- Warehousing cost efficiency improvement; capacity (from 380 palette to 720), racking system, new contracts
- Maintenance: implementing a spare parts management system leading to reliable operating one.
- Planning: Establishing the inbound material, capacity and production planning
- Production: excess of not less than 25% of running capacity.
- Purchasing: local supply of glass jars instead of imported ones.

Company industry:
FMCG
Job role:
Management

Customer Satisfaction Manager

July 2003 - May 2006

Unionaire

Cairo, Egypt

July 2003 - May 2006

- Setting procedures and flow of work that makes it easier for engineers to do their job and makes it faster for the clients to solve their problems.
- Establishing and enhancing a "Call Center" within 6 months.
- Setting and developing customer / dealer data base.
- Monitoring and evaluating problems, staff performance, clients needs & demands… etc either for Installation or Maintenance Sections (by surveys, 360 feedback system...)

Company industry:
Heavy Industry & Metallurgy
Job role:
Customer Service and Call Center

Logistics Manager

January 2000 - June 2003

Unitech (a subsidiary of Raya Holding)

Cairo, Egypt

January 2000 - June 2003

Procurement Dept:
 Buying from foreign and local suppliers
 Managing freight & Custom Clearance
Sales Order Processing:
 Checking Profit & Loss Sheet of orders
 Invoicing
 Auditing the Warehouse
 Assuring customer satisfaction
Warehouse:
 Receiving items of Purchase Orders, Issuing items of Sales Orders
 Delivering orders for customers.

Company industry:
Telecommunications
Job role:
Logistics and Transportation

Production Planning Manager

December 1991 - December 1999

Farm Frites & Heinz, Egypt

Egypt

December 1991 - December 1999

This job involves a thorough and very precise coordination between departments.
Responsibilities:
* Setting:
1- Annual production plan for the factory which mainly includes:
a. A net schedule of production for each final product distributed over months
b. Factory's needs of raw materials
c. The resolved investments for each department in the factory
d. Needs of uniform, vehicles, fixtures… Etc.
2- Monthly production plan (detailed one)
* Issuing:
1- Detailed monthly production plan: Qty of FP (cartons, tons), Shifts, Timing.
2- Purchasing plan & orders to Purchasing Dept. and following up factory's needs with it
3- Daily job order to Production Dept.
* Follow up on:
1- Needs of local & Export Sales Dept. (Forecast)
2- The out of specs products with Quality Control Dept.
3- Damage and break down of machines with Maintenance Dept.
4- Shipment schedule with Shipping Dept
- Inventory optimization
- Report issuing such as; stock report, factory's efficiency report, periodic consumption reports...

Company industry:
FMCG
Job role:
Management

Education

Professional Certificate in Management (PCM),

February 2012

February 2012

Master's degree, MBA of SupplyChain Management

Egypt

America University in Cairo

December 1995

December 1995

Diploma, Professional Certificate in Management (PCM)

Egypt

Faculty of Engineering

July 1991

July 1991

Bachelor's degree, Chemical Engineering

Egypt

GPA (percentage): 72%

GPA (percentage): 72%

Graduation project: Manufacturing Butan out of natural gas.

Skills

Production Planning
Expert
Production Planning
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Raw Materials
Expert
Raw Materials
Expert
Oracle Enterprise Manager
Expert
Oracle Enterprise Manager
Expert
Customer Service
Expert
Customer Service
Expert
MS Office
Expert
MS Office
Expert
ORACLE
Expert
ORACLE
Expert
MAPICS on A/S 400
Intermediate
MAPICS on A/S 400
Intermediate
Production Planning
Expert
Production Planning
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
Raw Materials
Expert
Raw Materials
Expert
Oracle Enterprise Manager
Expert
Oracle Enterprise Manager
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert

Training and Certifications

Training
Marketing Management
Euro-Mediterranean Partnership, Private Sector Development Program-Egypt (PSDP)
Jul 2002
Seven Habits for Highly effective People
UTi Egypt
Oct 2009
Time Management
American University in Cairo
Mar 2006
Communication Skills
Euro-Mediterranean Partnership, Private Sector Development Program-Egypt (PSDP)
Apr 2001
Finance for Non Financial Executives
American University in Cairo
Jun 2010
Customer Service Management
Career Development & Consultation Academy (CDC)
Nov 2004
Developing, Planning & Production System in Presence of ISO
Management & Development Center (M&DC)
Sep 1999
Effective Methods of Production Planning & Control
The Arab Centre of Engineering & Management Development (Team)
Mar 1997