Syed Umer Bari

I have been working as Facilities Management Specialist for around 5 years at Zamil Industrial, Central Region Riyadh, Saudi Arabia.

Duties and Responsibilities of Job

In charge of more than 15 subordinates i.e. security personnel, maintenance crew, janitors, laundry, satellite staff and catering vendors to report their daily activities.

Accommodation Activities

• Arrange housing amenities for customers and ensure the allotted rooms in the relevant accommodations are utilized effectively.
• Maintain records and reports information regarding arrivals departures and vacancies etc.
• Supervise and inspect rooms and other accessible areas and submit report as and when required.


Safety Activities

• Supervise all safety aspects of the compound along with authorized personal as required.
• Ensure the installation and working of all safety equipment inside the compound premises according to municipality laws.
• Arranging vehicles / ambulances in case of emergencies.
• Coordinates medical referrals and assist employee on an ailment of medical services.
• Best hygiene implementation for all facilities inside the compound.

Housekeeping Activities

• Train housekeepers on cleaning tasks.
• Oversee staff on a daily basis.
• Check rooms and common areas for cleanliness.
• Ensure compliance with safety and sanitation policies in all areas.
• Best hygiene implementation for all facilities inside the compound.

Accounts

• General account summaries/reports: Prepare monthly reports, monthly income and stock summary, monthly invoices after verifying various reports from supervisors and dispatch to customers.
• Manage petty cash for day to day expenses, review and validate invoices with PO & RR to ensure correct date to process request for payments.
• Follow up with customers for receivables. Monitoring lease periods/rentals.
• Maintain physical inventory of assets of the working location.
• Performs cost-benefit analysis to reduce overall cost.
• Prepare periodic reports, financial situations, trial balance, financial statements.
• Assist in preparing annual Budget forecast.
• Preparation of Request for payment for various suppliers and forwarded to head office for payments.
• Employee performance is monitored and evaluated. Managing staff performance.
• Achieving staff target volume.

Maintenance Activities And Issue Resolution

• Handling and resolve all customer issues and complaints within the required date and time.
• Escalate any major issues / complaints received to maintenance supervisor or engineer to ensure its timely resolution.
• Communicate the status of the long pending complaint to the relevant customer from time to time to ensure that they are informed.

Support Services

• Provide assistance in arranging and confirming reservation requests for rooms, events etc. for group compounds.
• Prepares and sends the payroll advice of any new employee to accounts department and opens new files for each. Support to payroll and benefits administration.
• Receive reports, payment request, petty cash, overtime, etc. review and process to head office.
• Assisting Internal and External Auditors.
• Support marketing team in case of lack of occupancy.
• Motivating staff with “Best Practice” introduced.

Data Capturing And Documentation Control

• Organize and maintains files in hard copies and electronic filing in a way that makes files easy to locate and retrieve.
• Ensure to update all data in provided database.
• Ensure employee data is updated to maintain report accuracy.

Customer Service

• Provide utmost customer service to ensure department / employee satisfaction to the facilities provided.
• Maintain friendliness and business courtesy to all employees at all times.
• Receive in a polite manner of all queries complaints and requests of all customers and function managers in order to maintain the standard level of customer service.


Transportation Services.

I had been working as Compound Facilities Supervisor cum accountant for about 3 years and 7 months at Zamil Group Real Estate, Eastern Province Dammam Saudi Arabia.

Duties and Responsibilities of Job

• General account summaries/reports: Prepare monthly reports, monthly income and stock summary, monthly invoices after verifying various reports from supervisors and dispatch to customers.
• Manage petty cash for day to day expenses, review and validate invoices with PO & RR to ensure correct date to process request for payments.
• Verifying and processing overtime for payroll.
• Follow up with customers for receivables. Monitoring lease periods/rentals.
• Maintain physical inventory of assets of the working location.
• Collection and maintaining record of satellite subscribers, coordinate sale and collection of meal coupons.
• Performs cost-benefit analysis to reduce overall cost.
• Prepare periodic reports, financial situations, trial balance, financial statements.
• Assist in preparing annual Budget forecast.
• Receive reports, payment request, petty cash, overtime, etc. review and process to head office.
• Preparation of Request for payment for various suppliers and forwarded to head office for payments.
• Organize and maintains files in hard copies and electronic filing in a way that makes files easy to locate and retrieve.
• Promptly and correctly enters employee records in system.
• Prepares and sends the payroll advice of any new employee to accounts department and opens new files for each. Support to payroll and benefits administration.
• Coordinates medical referrals and assist employee on an ailment of medical services.
• Schedules facility and office equipment maintenance.
• Ensuring comfortable standard services and satisfaction to clients.
• Motivating staff with “Best Practice” introduced.
• Employee performance is monitored and evaluated. Managing staff performance.
• Achieved staff target volume, cost control and high percentage of occupancy.

I have been working in facility management coordination for 3 years and 6 months at International Building System, Emaar (Jeddah Gate Project), Jeddah Saudi Arabia.

Completed my Internship and also performed my role as an Assistant of Credits at Askari Bank Ltd. Sadik Abad Branch, Pakistan.

I worked as a sales agent along with data entry operator at New Jubilee life Insurance Company, Pakistan.