Usama Idrees, IT Manager

Usama Idrees

IT Manager

Haji Abdullah Alireza & Co. Ltd.

Location
Saudi Arabia - Dammam
Education
Master's degree, Computer Engineering
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

IT Manager at Haji Abdullah Alireza & Co. Ltd.
  • Saudi Arabia - Dammam
  • My current job since July 2009

SYSTEMS ANALYSIS/ADMINISTRATION:
• Maintenance, configuration, and reliable operation of computer systems, network, servers, and virtualization.
• Installation and upgrading computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshooting hardware/software errors by running diagnostics, doc. problems/resolutions, prioritizing problems, assessing impact.
• Providing documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead helpdesk support efforts, ensuring all desktop apps, workstations, and related problems are resolved with limited disruptions.
• Responsible for capacity, storage planning, and database performance.
• Email Supervision (Accounts, Active Directory, Cache/Access Rules, C-Panel, DNS, Domain Controllers, Events, Groups, Hyper-V, MX Records, OWA, Policies, Queues, Roles, Terminal Services, Threat Identification, Virtual Machines, VPN, etc.)
• Remote Support (Electronic Data Interchange), Hardware Procurement, Reports, Dealing with ISPs/SGPC/MAWANI/Principals/vendors/etc.
• Apps (ERP/Modules: Booking, Customer Profile/Release Orders, Vessels’ Op., Voyages, Manifests, Import/Export Documentation, EDI/Baplie, Arrival Notifications, Delivery Orders, Invoices/Receipts/JSON files, ref. Deposits/Detention/Refund), Attendance, Leave, EoSB Calculation, etc.

TECHNICAL SUPPORT for Shipping/related products:
• AAL
• BLPL
• COSCO
• Hapag-Lloyd
• InterBulk Group
• Inch-cape Shipping Services
• KMTC
• Logistics
• NYK RORO
• OCL
• ONE
• SCI
• SSL
• TSS
• Zeaborn/Zeamarine/Rickmers
• Others (Issues related to Elm/Customs/Mawani/Muqeem/etc., CCTV, Dealings with CITC/ISPs/SE/STC/Tabadul/Vendors, EDI/Baplie, Highlighted non-oil Saudi Export Operations in Magazines/Ads, IT Procurements, Memos, Misc. Reports, Tech./Fin. Bids, etc.)

Research Assistant at King Fahd University Of Petroleum & Minerals
  • Saudi Arabia - Dhahran Al Janoub
  • August 2006 to July 2009

Researched; published/presented the work in journals/conferences, respectively:
o Software (Repositories, Multimedia, Speech Compression/Encryption, Steganography, Image Processing)
o Networks (Design, Mobile Computing, Wireless, Security, Management)
o Hardware (Architecture, Digital Systems Design & Synthesis)
• Duties (Dept., Registrar Office, Lab, Prep. Year, Invigilation, Grading, etc.), attended events, delivered a graduate
seminar titled; “Hiding Multilingual Encrypted Speech Using Steganography”, on September 25, 2007
Dow University of Health Sciences (IT Dept.), Karachi

Software Engineer at Dow University of Health Sciences
  • Pakistan - Karachi
  • April 2005 to August 2006

• Managed daily ICDL activities, procedures, standards, trained users, under the auspices of the Higher Education Commission of Pakistan.
• PERN Project Member (Digital Library, Intranet Establishment, Video Conferencing).
• Wrote software (Examinations, Finance & Inventory Departments).

Education

Master's degree, Computer Engineering
  • at King Fahd University Of Petroleum & Minerals
  • July 2009

Collection, analysis & assessment of the attackers’ data in academic networks (Honey Net Project). Heterogeneous Multi-Core Architectures: Power, Performance Optimization and Scalability Issues. Contrast Enhancements using Histogram Equalization and Spatial Filtering. Adding standard sensors in PRTG and Monitoring the Web Traffic, using SNMP. Useless Packet Transmission Avoidance in Multimedia over Best-Effort Networks. QOS Aware - Dynamic Source Routing for Mobile Ad-hoc Networks, Design & Modeling of AES Algorithm.

Bachelor's degree, Computer Engineering
  • at Sir Syed University Of Engineering And Technology
  • December 2004

FYP: Expert System – Intelligent Network Analysis & Designing (Flash, Soar, VC++, VB6, Visio, Crystal Reports, etc.) Stocks Application (ASP.Net, SQL Server, Entity Relationship modeling/normalization), for BAWA Securities Ltd., KSE. Inventory System (Oracle/Developer, for Jawaid Siddiq Knitwear Pvt. Ltd., Korangi Industrial Area). Robot Interfacing, Language Parsers, Frequency Analyzer, 3D Videos, Maps, Paint, Calculator, Games, etc., (C/C++, VB6, 3ds MAX, Auto-CAD).

Specialties & Skills

IT Management
System Administration
IT Infrastructure
Systems Analysis
Technical Support
COMPUTER HARDWARE
ELECTRONIC DATA INTERCHANGE
CONFERENCES
CRYPTOGRAPHY
FINANCE
IMAGE PROCESSING
MICROSOFT OFFICE
MULTIMEDIA
NETWORKING
SPEECHWRITING

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert
Urdu
Expert
Persian
Beginner

Memberships

Saudi Council of Engineers
  • Professional Member
  • February 2014
Pakistan Engineering Council
  • Lifetime Member
  • March 2005
Microsoft Tech-Net Club
  • IT Professional
  • May 2002
IEEE Computer Society
  • Student Member
  • January 2002