Team Leader
Intelenet Global Services Ltd
Total years of experience :14 years, 1 Months
• Responsible for hiring for more than 5 Processes for Mohali site.
• Responsible for lateral hiring for Mohali, Jaipur & Delhi-NCR sites.
• Accountable for developing the resource pool.
• Carrying out weekly meetings with operations and hiring managers for ensuring better services.
• Developed the third party service agreement for staffing solutions and identified new vendors
• Preparing and maintaining the recruitment dashboard for all positions.
• Accountable for referral program.
• Managing team of 4 People.
• Vendor Management.
Accomplishments:
• Successfully completed the ramp up of Reliance-jio process and hired headcount of 1300+.
• Steered efforts for middle and senior level positions.
• Recognized by MD as employee of the year for timely closure of all positions.
• 100% delivery rate from last two years.
• Channelized Employee referral program with innovative ideas and took it to 35% from 7%
• Managed Direct hiring, Lateral Hiring and vendor hiring for Chandigarh site of eClerx.
• In depth experience of campus Hirings..
• Complete Vendor Management.
• Ensured maximum contribution from Non-Vendor channels to reduce the company’s dependability on consultants.
• Manpower planning and forecasting with department heads and line managers.
• Carried out recruitment drives.
• Preliminary and face to face screening of the candidates.
• Handled complete recruitment life-cycle.
Accomplishments:
• 100 % consistency in achieving recruitment numbers within the time frame.
• Hired 1000+ candidates in a span of 3 month
Recruitment and Selection:
• Sourced candidates by extensively using the Internet (Resume and Job Posting sites/search engines), Internal Databases, Head hunting, Job portal search-Naukri, Monster, Times Job etc, Cold Calling, networking referrals and other creative means.
• Coordinated with consultants and internal references and line managers regarding recruitment requisitions.
• Scheduled Interviews for Trainees & Managerial positions.
• Conducted Preliminary Interviews/Screening of candidates both in person and over the phone.
• Salary Negotiations.
• Conducted the exit interviews.
Training & development
• Conducted Induction/Orientation Programme for new joiners.
• Event management.
• Developed employee welfare programmes.
• Grievance handling.
Payroll
• Handled Payroll of 40-50 Employees.
• Maintained resignation records and ex-employee dues.
• Dealt with employees Joining formalities by issuing Offer Letter, Appointment Letters, Relieving.
• Maintained attendance and leave record
• Technical support for Printers, Desktops and Laptops.
4) Techversys Solutions (Mohali) From November 2010 to April2011 & May 2013 to November 2013 as HR Specialist
Job Responsibilities:
Recruitment
• Handling Recruitment process of Staff.
(Preliminary round of interviews, Job posting on naukri.com, Resume search on portal and data bank, call for interviews, conduct written test)
• (Joining Formalities) Issue offer letter, appointment letter, salary packages, personnel file maintenance.
EMPLOYEE ENGAGEMENT
• Every Month Birthday Celebration.
• Conducted Antakshri Competition, Functional quiz, Management games, Christmas and other cultural celebration events.
OTHER INPORTANT TASKS
• Maintenance of job Description of all employees.
• Maintenance of personal files.
• Maintenance of Attendance registers, CL/SL and Leaves.
• Maintenance of leave forms.
• Exit formalities/Reliving letters/No dues/Experience letter/Exit interviews.
• Mid-term and annual appraisal of Employees.
• Confirmation and probationers cases.
• Preparation of Offer Letters and maintenance of effective filing system.
• Sending the Welcome Email and advance communication to the concerned candidates.
• Ensuring the proper updates of the candidate's details in Resource system.
• Taking care of employees day to day queries. (Compensation, Project Reports, leaves, incentives, Timesheets)
• Keeping Personnel Records for future reference.
3) IBM Daksh (Chandigarh) From May 2010 to October 2010 as T.S.E
Job Responsibilities: • Up selling of warranties on Printers, Laptops and Desktops.
• Any type of software related support for win-XP, Vista and Win-7.
• Mentoring New technical Associates.
From June2007 to Dec 2008 as P.A
Job Responsibilities: • Support on overseas accounts of storecards and mastercards.
• Processing Team Reports for analysis.
• Mentoring new Process Associates.
1) Cyber Dyne Pvt Ltd (Chandigarh)
From Jan 2006 to Dec 2006 as C.C.E
• Worked on different campaigns like Grants, Holidays and Lead generation.
2) Genpact (Gurgaon)