HR Officer
Mabani Steel LLC
Total years of experience :31 years, 1 Months
I am highly organized, dedicated and diplomatic Human Resources Officer, with a proven ability to improve working environments and a commitment to employee welfare. Sensitive to employee concern, I possess strong interpersonal & communication skills, demonstrating the utmost discretion and integrity when dealing with confidential information. I am also proficient in business, reflected in familiarity with payroll systems and employment law.
Al Jazairi Readymix Concrete L.L.C (Sharjah U.A.E) May 2007- Till Date
Admin Secretary & Human Resource Assistant
* Maintaining record of around 300 employees
* Updating Admin Manager about staff's Performance,
* Salary Increment & Bonuses
* Maintaining employees personal file for extracting their career record
* Updating PRO for submission of new visa's, Renewals & Cancellation
* Ensuring that new residence visa's stamped during validity period
* Handling staff's health insurance claims and ensuring that each and every individual gets his reimbursement
* Handling alone for staff Salary & Payroll
* Handling WPS
* Handling staff annual vacation & their Air Tickets
* Ensuring that employee going on annual vacation gets his dues. (Such as leave salary & Air Ticket) well in advance
* Solving staff's work related problems
Excel Int'l Electronics LLC (Sharjah U.A.E) Sep 2005 - May 2007
Nokia Franchise
Sales Executive and Cashier In charge
* Attend to all prospective customers at the counter
* Have complete product knowledge of all the mobile models
* Ensure healthy sales to meet monthly targets
* Maintain Stock Inventory on regular basis
* Handling cash and making necessary invoices
* Controlling delivery and receiving of goods.
* Updating daily sales summary and delivery reports
* Handling complaints and help customers with necessary solutions.
First Flight Couriers Ltd June 2000 - August 2005
Hyderabad, India.
Customer Service Executive
* Handling calls and assist clients with their quires
* Handling incoming and outgoing shipments
* Handling urgent requests on priority basis and ensure delivery on time
* Uploading daily data in the system
* Preparing necessary reports and sending it to the head office
* Handling complaints and ensure smooth operations
J.D.Electronics June 1997 - May 2000
Hyderabad, India
Salesman
* Attend to all the customers and understand their requirements
* Explain and display different products and push for sales
* Take care of product display in the showroom
* Maintain Stock Inventory on regular basis
* Handling complaints and help customers with necessary solutions
* Close the sale and ensure smooth delivery of the products to the customer.
Krishna Hospital January 1993 - Feb 1997
Hyderabad, India
Front Office Executive
* Handling calls and attend to all the visitors and patients requests
* To ensure smooth check-ins and check-outs of the patients
* Personally handle all patient requests by co-coordinating with other departments.
* Professionally deal with all complaints taking necessary actions required and ensure complete guest satisfaction
* Deal with different medical representatives of various companies and fix appointments with concerned doctors
* Update and maintain files and records of the patients.