Vignesh Pai

• Successfully executed the migration of Deposits and Withdrawals processes, achieving seamless operations with zero disruption.
• Oversaw and enhanced Deposits, Withdrawals, Strategy Changes, and Drift Monitoring processes, ensuring operational efficiency.
• Conducted and streamlined supervisory checks on Cash Effects, Trade Orders, and Special Instructions, improving accuracy.
• Developed an Excel-based Cash Effects validation tool, automating checks to mitigate risk and enhance turnaround time.
• Instituted comprehensive end-to-end quality checks, reinforcing exception monitoring and ensuring compliance with operational standards.

• Led the successful implementation of new client onboarding processes, enhancing account setup and broker onboarding efficiency.
• Executed comprehensive control reviews and audits, ensuring compliance with KYC, AML, and SLA standards in reference data management.
• Championed automation initiatives, including PSET matching and ALERT enrichment, streamlining operations and reducing manual errors.
• Achieved significant improvements in global static data quality through effective Interface Cleanup, GCD Migration, and Broker mapping projects.
• Maintained a consistent record of excellence, with quarterly IOO Pulse reports achieving Green status for over two years, reflecting strong operational performance.

• Oversaw trade pre-matching, amendments, and reconciliations, ensuring accuracy across global markets.
• Collaborated with brokers and custodians to facilitate timely settlements, enhancing operational efficiency.
• Developed a macro for pending trades, significantly accelerating the pre-matching process and minimizing manual workload.
• Created custodian scorecards and trend reports, improving fail monitoring and strengthening escalation governance for better risk management.
• Leveraged analytical skills to identify process improvements, contributing to enhanced service delivery and client satisfaction in investment operations.
• Actively supported cross-functional teams, fostering collaboration and ensuring seamless trade operations.

• Oversaw income and corporate action events, ensuring precise entitlement processing to support trade operations.
• Effectively resolved discrepancies and breaks by collaborating with agents and counterparties, enhancing operational efficiency.
• Developed receivable/payable claims processes, improving transparency and reducing manual effort by 30%, thereby optimizing workflow.
• Streamlined post-event reconciliation and claims settlement, significantly minimizing operational risk and improving turnaround times.
• Leveraged analytical skills to enhance financial reporting and operational controls, contributing to a more robust middle office function.
• Fostered strong client relationships through effective communication and service delivery, aligning with client service management objectives.

• Executed daily loan trade settlements, enhancing operational efficiency and accuracy in trade processing.
• Collaborated on T2S, ICSD, and sub-custodian migration projects, achieving successful integration and process optimization.
• Led the migration of the Client Directed Lending process, facilitating effective knowledge transfer and comprehensive documentation.
• Achieved 100% accuracy in Mark-to-Market assessments, wash account reviews, securities transfers, and breaks resolution, contributing to risk mitigation and operational integrity.
• Developed and maintained strong relationships with internal teams and clients, ensuring exceptional service delivery and support.
• Streamlined processes to enhance operational workflows, driving continuous improvement in trade operations and collateral management.