Finance And Admin Manager
Smart City Systems
Total years of experience :16 years, 1 Months
• Performed day to day office administrative tasks
• Managed and monitored projects and their status
• Issued all appropriate legal paperwork (e.g. contracts, terms of agreement, NDA etc.) as and when required
• Oversight of finance, human resource management, logistic, procurement.
• Assisted in recruitment, listing of vacancies on job boards.
• Issued, updated and maintained invoices, LPOs, backups of QuickBooks software.
• Documented and followed up on important actions and decisions from meetings.
• Logged sales prospects, status updating, sent follow-up to leads.
• Arranged and participated in meetings with sales team to review progress and strategies for promotions and sales
• Administrative support to ensure daily operations are maintained
• Prepare regular reports on expenses and office budgets
• Organize a filing system for important and confidential company documents
• Update office policies as needed
• Maintain a company calendar and schedule appointments
• Arrange travel and accommodations
• Monitor payment schedules, accounts and ERP software
• HR Department Management - Recruitment, Office training, payment and remunerations etc.
• Successfully implemented and monitored project components in block level and school level.
• Designed data capture formats to collect quality data from schools and incorporated the same in UDISE (Unified District Information System for Education) software.
• Successfully planned block level and school level annual work plan and budget since 2013.
• Achieved analyst role in district level plan preparation for SSA project since 2015, and RMSA (RashtriyaMadhyamikShikshaAbhiyan) for the period of 2013- 2015.
• Prepared ad hoc reports and presented for data collection and analysis for plan fund utilization.
• Liaised between finance team, implementation team and external administrations for smooth running of project and plan fund collections.
• Enhanced business relations.
• Effectively implemented sales targets and monitored sales team.
• Filing delivery notes, LPOs for future reference.
• Maintained and monitored all accounts and payment related files and reports.
• Achieved timely delivery of product to all customers and ensured good customer relation.
• Office Administrative Tasks which included calculation and disbursement of salary and allowances to employees.
Chief responsibilities encompass:
* Delivering high quality software support to the customers.
* Providing voice based technical support, e-mail process & chat process towards business growth and development.
* Assisting customers by handling all types of calls and chats and queries thereby enhancing efficiency and meeting deadlines.
* Maintaining high discipline and break adherence, coordinating with team members and managers for cross innovative suggestions.
* Adhering to Standard Operating Procedures, manuals to facilitate smooth functioning of process, ensuring conformance to Service Level Agreements.
* Providing information to the testing team with new test cases and issues reported from customers and performing in-hand manual testing, thus helping the testing team.
* Performing remote assistance to locate any unidentifiable issue and retrieving the error report to resolve the issue.
bachelor in computer science
CBSE , 10th class
