Vimochdas Elampilavil

Currently working as a Business Development Executive at a Printing and Packaging Company in Sharjah. Rich Printing Press LLC is a company established in 2004 focusing on Printing of corporate and packaging jobs. Services includes printing and supply of corporate stationeries, Macaron Boxes, Chocolate and Food Boxes, Shopping Bags, Magazines, Journal, Books, Periodicals, Calendars, Diaries and so on.

Achievements:
• Managing existing accounts and generating new clients
• Ensuring the print jobs done with utmost care to gain customer satisfaction and loyalty.
• Building effective relationship by proper account mapping
• Achieving and maintaining a comfort zone to the customer to make their dealing hazzle free
• Ensured Client satisfaction by effective follow up and after sales follow up
• Timely payment collection for billing future order hassle free
• Cold calls, fixing meeting, seeking help from all the available sources, using references etc, to increase sales
• Using social media platform for building connections and meeting right person
• Acquired knowledge of the printing industry in a very short time span and built huge customer base within that period.
• Timely payment collection for billing future order hassle free
• Achieved sales targets
• Planning daily routines and client follow ups
• Professionally dealt with the clients and acted as a consultant by providing solutions.
• Ensured material quality, colour, information accuracy are maintained pre-press, press and post press
• Dealt with customer complaints and resolved
• Closely worked with production team and designers to ensure the accuracy of the content and job in general.

Worked as a Sales Account Manager handling large and medium enterprises in the emirate of Abudhabi. Products handling are Kyocera MFP’s, Print management solution (MyQ and Papercut), Interactive Flat Panels & Commercial Display Solutions (ViewSonic & Samsung), Access Control Solutions, Document Management Solution (M-Files), Epson Inkjet A3 & Large Format Print Solution, Riso & Intec (Inkjet)- Production Printing, Heidi Card Printers.
Achievements:
• Seized new opportunities by giving best solution addressing all the necessary pain points of the Clients
• Focused on MPS Solution, MFPs, DMS, E Signature Solutions, Large Format Printing Solutions, AV solutions etc
• Concentrated on DMS, Leasing and FSMA contracts to retain the Client and at the same time aimed at the revenue and growth of the organization, also generated leads from other product portfolio
• Built effective relationship (at all levels) with the Client
• Educated & Shared Knowledge through professional consultation to the clients
• Handled negotiation and involved top managers to cease the opportunity effectively
• Ensured Client satisfaction by effective follow up and after sales follow up
• Timely payment collection for billing future order hassle free
• Cold calls, fixing meeting, seeking help from all the available sources, using references etc, to increase sales
• Using social media platform for building connections and meeting right person
• Generated sales pipeline with the help of CRM which resulted in closure of huge deals
• Account Mapping & MIF Records
• Learnt and understood the aspects of own product’s as well as the competitor’s
• Handled all areas of Abu Dhabi helped in building a boundless Client base & relation
• Attended training (offline and online) and events conducted by the company helped in achieving extensive product knowledge
• Tender Management & Submission, BOQ Simulation & Proposal
• Ability to work under immense pressure

Worked as a Corporate Sales Executive handling Small, Medium & large scale organisaitons. Key activities includes consultation and selling of SHARP & TRIUMPH ADLER MFP’s, Print Management Solution (MyQ & PAPERCUT), Document Management Solution, AV & Professional Display Solutions (Sharp & BenQ). As the MFP is the core product of the business, myself was succeeded in closing deals to schools and enterprises in Abu Dhabi and in addition, was successfully able to achieve the targets every financial year.
Achievements:
• Focused on providing solution such as MFP’s, MPS, DMS, AV and Display Solutions
• Educating & Knowledge sharing with the Clients and provided professional consultation to the clients
• Negotiation and involving top managers to cease the opportunity effectively
• Making sure the after sales services are provided at its best, thus building Client relationship
• Cold calls, fixing meeting, seeking help from all the available internal sources, using references etc, to increase sales, thus achieved targets
• Ability to work under immense pressure and gave on the job training to new joiners
• Learning and understanding the aspects of own product’s as well as the competitor’s
• Handling and covering all areas of Mussafah- Abu Dhabi helped in building a firm Client relations
• Attending training and events conducted by Sharp Middle East, Triumph Adler & BenQ

Worked as an General Administrator for the Surya’s subsidiary charitable trust known as World Food Aid, started trading Dec 2013. It was a part time role as it is a new trust, there were only few transactions that needs to be made in the time span. Main Responsibilities are:
• Making payment, submitting Vat returns to HMRC online etc
• Responsible for recruiting and appointing new personnel
• Getting approval from the trustee/ chairman to make donation to the British Red Cross
• Setting up of regular payments
• Contacting and building relationships with different charitable trust and food bank
• Managing donation box
• Finding different sources of funds, advertising charity.
• Filing and submitting of annual returns and accounts to the Companies House and Charity Commission
• Recruting new personnels
• Generating and Completion of returns and accounts with the help of SAGE 50 & MS Excel and also to get it approved from the independent examiner/ trustee

Worked for UK's one of the largest packing and distribution firms for Asian foods. Main Responsibilities are: • Understanding customer's base, price list understanding, order processing, delivery scheduling, booking handling customer calls. • Coordinating with internal transport department on delivery schedules • Support and administer Sales Order Processing • handled customer queries • processed high volume of orders through fax and email • order acknowledgements • Despatching, Despatch paperworks, UK and Export • Order progressing • Dealing with customer returns • General Administration duties • Planning for delivery orders