HR and Administration Manager
Al Hamra Group
Total years of experience :24 years, 8 Months
- Ensuring compliance with legal, contractual or statutory procedures on personnel management such as recruiting, benefits and work contract termination.
- Defining job positions for recruitment and managing the interview and the hiring process.
- Carrying out staff induction for new team members.
- Managing personnel’s individual and collective development, such as training, assessment and promotions.
- Overseeing the smooth running of HR-related administrative tasks, such as holiday management, leaves, replacement jobs
- Following up litigation and disputes involving company personnel.
- General office management issues.
- Handling Corporate Communication, Marketing and participation in local / international trade shows and exhibitions.
- Manage multiple projects as assigned by the Chairman related to diverse lines of business, community, and personal interests with inter-related activities and relationships.
- Coordinates calendar, travel, meeting, and schedule arrangements for the Chairman, staff, business partners, and customers. Includes initiating contact and securing appointments, equipment, and facilities as appropriate.
- Works closely with other team members to assure the Chairman’s preparation for meetings, presentations or other engagements. Administrative and functional activities.
- Handles financial and accounting matters for the Chairman with confidentiality.
- Prepares and sends business and private correspondence.
- Coordinates operations of Chairman’s office.
- Carries out responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws.
- Any other duties as assigned.
Managing projects and events on freelance basis; playing sole roles and part of a team in different fields:
- A private TV startup presentation and profile writing -Syria
- Harley Davidson Beirut- events’ management and implementation
(The HD Lebanon Tours / The HD MENA Days)
- National and street music & arts festivals - Beirut
(Beirut Music Festival, Beirut Music village, Hamra street festivals)
- Planning, organizing and implementing entertainment events
(Themed parties, Performers’, streets events, product launches, fashion shows).
- Consultant for a local graphic design house - Beirut
(Branding, Corporate Identity, Concept development & Social
Media)
Reporting to President of the Board
- Implemented the business plans as established by the board of trustees
- Coordinated activities of the board and the members (new members recruit activities, exhibitions, conferences)
- Developed programs, events, training courses and services to members
- Handled all aspects of media, PR & communication
- Managed the budget of the association and handled its accounting
Reporting to CCO & Regional Marketing Director
- Directed and managed the country marketing function, including developing strategies and business plans (Advertising, Communication& PR, Market Research, Loyalty Program, Hotline, Customer Service and just Ask); and ensuring effective development of function employees.
- Developed the country marketing budgets, calendars and media plans and insuring their implementation.
- Supervised & ensured consistency of local marketing activities with TSC brand, mission & strategic objectives, in line with corporate input.
- Managed local other operating incomes (in-store advertising spaces and media)
- Managed and facilitated daily coordination with other country and corporate functions ( Merchandise, Business Development)
- Participated in different committees for country business development and cross functional meetings contributing and determining marketing requirements for each operating area.
- Managed and insured implementation of different activities within the function (promotional materials, catalogues, POSM, website, Signage, sponsorships, community activities, partners relations, press relations)
- Setting up the marketing budgets and communication plans for the holding (~ 150 brand that varries from Luxury to Electronics to house holds) and sub companies and insure their implementation.
- working closely with Brand mangers on developing their brands by all aspects
- Created the Corporate Identity of the holding company
- Revisiting the Image of the sub companies
- Running an in-house advertising agency (creative work, copywriting, editing, planning)
- Handling advertising and communication plan
- Managening events/press conferences and press relations
- Managing both the corporate and a sub company website.
Assist in developing the overall communication strategies, positioning and image of the Company.
contribute to restore the mail culture in the country.
In light of its strategic objectives and of the budget agreed upon, develop the yearly Marketing plan and activities of the Company, in coordination with the Advertising Agency.
Approve the detailed communication and PR programs developed by the Advertising Agency, and insure their proper implementation
Allocate the expenditure budget to the Advertising Agency, and monitor the spending
Develop a detailed action plan to cover some of the activities directly managed by the Company’s Marketing Department: Communication, below the line, direct Marketing, social and cultural events.
Handle all aspects of the brand identity of the Company: Presence at post offices, uniforms, vehicles, corporate publications.
Conceive, develop and produce the company’s Newsletter
Assisted in developing the annual Marketing plan of the Company.
Briefed and communicated with the Advertising Agency on new services and product launches.
Assisted in monitoring the implementation of the Marketing program.
Monitored and reported the activities of the competition and helped in developing the corrective action plans.
Implemented the placement program of the display material at post offices and assisted in improving the branding.
Coordinated the implementation of the PR activities, social and cultural events and press conferences.
Updated the information appearing on the corporate website.
Coordinated with the HR department the various personnel activities in the Company: Cultural, sports, social.
Processed invoices and purchase requests.
Prepared payments and payments schedules.
Reconciled accounts with post offices and suppliers.
Prepared expenditures reports.
Handled correspondences and filed records
Coordinated between legal entities and Ministry of Finance
Prepared agendas of meetings and set appointments
Followed up and processed customers’ claims and queries
Created customer focused correspondences
Performed Telemarketing activities
