Front Office Receptionist
Reflections Hotel
Total des années d'expérience :14 years, 8 Mois
Responds to guests, client’s inquiries and requests.
Cashier.
Manages guest relation activities.
All reservation made for the day to be taken in the night & pre Auth/ purchase has to be taken accordingly & for all discrepancies to be informed to FOM without fail.
Check List for the Shift to be taken on a daily basis without fail
Coordinates request of guest to other departments like housekeeping, pantry, maintenance etc.
Manages multi lines phone system.
Responsible for greeting and directing guests.
Responsible for guest’s checked in and check out.
Money gram Eurosol Morocco, Fes
ACADEMIC QUALIFICATIONS