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wahid ali, Operations Manager – Projects & Maintenance

wahid ali

Operations Manager – Projects & Maintenance·Al Mirqab Facilities Management

Qatar

Master's degree, operation and production

Work experience

Total years of experience: 18 years, 10 months

Operations Manager – Projects & Maintenance

December 2023 - Present

Al Mirqab Facilities Management

Doha, Qatar •Hybrid

December 2023 - Present

Spearheaded end-to-end Integrated Facilities Management (IFM) operations across commercial, residential, retail, educational,
and mixed-use developments, ensuring seamless service delivery, asset reliability, and adherence to operational standards.
Directed cross-functional teams spanning HVAC, MEP, civil works, fit-out, technical maintenance, soft services, and security
functions, driving workforce efficiency, service quality, and operational performance.
Orchestrated CAPEX/OPEX budgeting, procurement strategy, vendor governance, contractor management, KPI monitoring,
preventive maintenance programs, business continuity planning, and energy optimization initiatives to enhance operational
effectiveness and cost control.
Owned a portfolio of 23+ commercial, malls, retail, residential, and educational properties, leading a workforce of 400+
engineering, maintenance, and facilities professionals and administering QAR 40+ million in annual budgets, delivering 30%
improvement in operational efficiency and a 25% reduction in downtime through preventive maintenance and asset reliability
programs.
Company industry:
Facilities & Property Management
Job role:
Maintenance, Repair, and Technician

Operations Manager – Projects & Maintenance

November 2021 - December 2023

Al Mana Malls

Doha, Qatar

November 2021 - December 2023

Led technical operations for large-scale retail mall environments, managing MEP systems, fit-out projects, maintenance
programs, and facility engineering services to support uninterrupted business operations.
Optimized facility performance through effective contractor management, tenant coordination, budget administration,
compliance oversight, operational audits, technical inspections, and risk mitigation initiatives.
Maintained asset uptime and tenant satisfaction across a multi-site retail portfolio, supporting on-time tenant fit-out turnovers
and uninterrupted mall operations through proactive asset lifecycle management.
Company industry:
Retail & Wholesale
Job role:
Maintenance, Repair, and Technician

Operations Manager – Projects & Maintenance

July 2018 - January 2021

TRI Logistic W.L.L

Doha, Qatar •Hybrid

July 2018 - January 2021

Managed facilities management operations for diverse portfolios across the oil & gas, healthcare, and government sectors,
ensuring compliance with client requirements and service-level commitments.
Drove successful project execution by coordinating multidisciplinary teams, strengthening maintenance reliability, ensuring
operational continuity, and upholding quality and regulatory standards.
Delivered facilities and maintenance operations across landmark assets including Mirqab Mall, Doha Mall, the Q-Jet (Woqod) air
side facility, and multi-screen cinema operations, spanning retail, aviation-support, and entertainment portfolios.
Company industry:
Motor Vehicle Passenger Transport
Job role:
Maintenance, Repair, and Technician

Operations Manager

March 2016 - January 2018

ESSKAY Trading & Technical Services

Doha, Qatar •Hybrid

March 2016 - January 2018

Established and scaled the organizations Facilities Management division, developing service capabilities across MEP operations,
technical maintenance, and fit-out project delivery.
Championed recruitment, workforce planning, procurement management, operational process development, and business growth
initiatives to support organizational expansion.
Company industry:
Electric Power Production & Transmission
Job role:
Management

Senior Mechanical Engineer

December 2011 - December 2015

Cofely Besix Mannai FM

Doha, Qatar

December 2011 - December 2015

Managed the installation, commissioning, maintenance, and retrofit of critical HVAC infrastructure across a range of commercial
and mission-critical facilities in Qatar.
Executed complex engineering projects involving chillers, AHUs, FCUs, FAHUs, and Building Management Systems (BMS),
ensuring optimal system performance, reliability, and operational efficiency.
Delivered HVAC and facilities engineering across high-profile assets including Mirqab Mall, Tornado Tower, Awqaf (3-Zone
Mosques in Qatar) and a 5-year Qatar Petroleum contract covering 3, 460+ HVAC assets across the Dukhan Fields.
Company industry:
Facilities & Property Management
Job role:
Mechanical Engineering

HVAC Engineer

May 2006 - November 2011

Sayeed Radad-AL-Zahrani Co

Dammam, Saudi Arabia

May 2006 - November 2011

• Spearheaded a pivotal segment of the worlds largest gas-to-liquid transmission project at Saudi Aramcos Udhaliliya compound, ensuring operational efficiency through strategic collaboration with Saudi Petroleum.
• Directed a large-scale HVAC system upgrade for Saudi Electricity Company (Sceco), successfully managing installation and commissioning across multiple facilities, enhancing energy efficiency and operational reliability.
• Oversaw the HVAC overhaul for the Ministry of Defences largest facility in Hafer, implementing best practices in facilities management to improve system performance and reduce downtime.
• Leveraged extensive HVAC engineering expertise to transition into operations and facilities management, focusing on optimizing processes and enhancing team productivity for long-term success.
Company industry:
Facilities & Property Management
Job role:
Mechanical Engineering

Education

Amity university- India

August 2025

August 2025

Master's degree, operation and production

India

GPA (percentage): 80%

GPA (percentage): 80%

Operation and production

Biju Patnaik University of Technology

March 2004

March 2004

Bachelor's degree, Mechanical Engineering

India

I hold a Bachelor of Engineering (B.E.) in Mechanical Engineering, which provided me with a strong technical foundation in mechanical systems, HVAC, MEP services, equipment maintenance, thermodynamics, and engineering project execution.

Skills

Client Relationship Building

Expert

Management

Expert

Training and Development

Expert

Hardwork

Expert

Working Under Pressure

Expert

Lead Auditor

Intermediate

Retail & Supply Chain Management

Expert

Human Resource Management

Expert

Business Strategy & Decision Making

Expert

PROPERTY MANAGEMENT

Expert

Key Performance Indicators (KPI) Monitoring

Expert

Vendor & Contract Management

Intermediate

Quality Assurance & Continuous Improvement (Kaizen, Six Sigma)

Expert

Customer Experience Enhancement

Intermediate

Leadership & Organizational Behavior

Expert

Operations Strategy & Execution

Expert

Cross-functional Team Leadership

Expert

Financial Reporting & Analysis

Expert

Strategic Sourcing & Procurement

Expert

Workforce Planning & Scheduling

Expert

Business Process Reengineering (BPR)

Expert

OPERATIONS PROJECT MANAGEMENT

Expert

Production Planning & Scheduling

Expert

Change Management & Organizational Transformation

Expert

ISO Standards & Internal Audits

Expert

FACILITY MAINTENANCE MANAGEMEN

Expert

Client Relationship & Stakeholder Management

Expert

HSE & Fire Safety - First Aid, Confined Space, Electrical Safety, Defensive Driving

Intermediate

Strategic Planning & Execution

Expert

Conflict Resolution & Negotiation

Expert

Financial Management & Cost Optimization

Expert

Risk Management & Crisis Planning

Expert

Inventory Management Systems

Expert

Service Level Agreement

Intermediate

Client Relationship Building

Expert

Management

Expert

Training and Development

Expert

Hardwork

Expert

Working Under Pressure

Expert

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

FACILITIES MANAGEMENT ADMINISTRATOR FMA

Intermediate

FACILITY MANAGEMENT

Intermediate

IMPLEMENT PROJECTS

Intermediate

LEADERSHIP

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PREVENTIVE MAINTENANCE

Intermediate

PROJECT MANAGEMENT

Intermediate

VENDOR MANAGEMENT

Intermediate

ASSET MANAGEMENT

Intermediate

BUILDING AUTOMATION

Intermediate

CAPITAL EXPENDITURE

Intermediate

COMPUTER DATA STORAGE

Intermediate

CREDIT FACILITIES

Intermediate

MICROSOFT PROJECT

Intermediate

SUPPLIER MANAGEMENT

Intermediate

Social profiles

Languages

Arabic

Intermediate

English

Expert

Hindi

Expert

Urdu

Expert

Memberships

IFMA Membership

1171675

April 2025

Training and Certifications

Certifications
Project Management Professional (PMP)
SMMSi VRF Certification
Certified Chiller Engineer
Advanced Excel and Data Analytics
Lead Auditor Training —
Project Management Professional (PMP)
Qatar Driving Licence
Project Management Professional (PMP)
Training
Certificate Course in Professional and Life Skills
Amity University
Aug 2025
LEAD AUDITOR TRAINING
DISS (TVE certification)
Aug 2013
SIX SIGMA TRAINED
Amity University
Aug 2025
PROJECT MANAGEMENT PROFESSIONAL (PMP)
Bsight Consultancy
Aug 2023
Certified SKM engineer
SKM LLC
Feb 2015

Hobbies and interests

Cricket

I would like to play crickets in my free time and Friday