Clearance Admin Supervisor
TNT Express
Total years of experience :20 years, 3 Months
• Build processing for Clearance Administration for King Fahad Causeway and King Fahad Airport.
• Managing King Causeway clearance 4 coordinators to prepare smooth clearance for clearance unit.
• Managing 3 Data Entry Agents to keep all customs deceleration ready for clearance process.
• Managing 3 Translators to start translating documents for clearance process.
• Standardize information and TNT systems for KFC, KFIA and Al Batha border.
• Monitoring unit KPI’s and achievements.
• Following up with King Fahad Causeway Authorities and customs for TNT repertories.
• Monitoring milestones of clearance process.
• Keeping unit ready for work load as the unit working 24 hours per days.
• Link Clearance Admin unit with Clearance team and Back office team.
• Build processing for contacting customers and update them with full details.
• Prepare Report and basics format for records and discus result with work team.
• Monitor and supervise clearance process and delivery operations to reach made target.
• Monitors performance of the clearance procedure and operations.
• Follow-up with customers.
• Finding solutions for quick clearance process.
• Introduce easier clearance and documentation process.
• Provide Customers and suppliers the correct way for materials according Customs Tariff System,
• Using Customs Systems (EDI and Nebras) for clearance and understanding the needs of customers to support their business in importation and export.
• Contribute to the services and practices of Operations for the purpose of meeting both external and internal quality requirements, including legal compliance.
• Monitor and supervise the daily activities of operations and clearance process.
• Generate a list of reports and statistics regarding the performance of the clearance procedure and operations.
• Follow-up with customers for the customs clearance requirements.
• Assuring the quality of service delivery and continues development of my colleagues skills.
• Defines the customs clearance procedures in collaboration with the considered departments and/or units.
• Effectively communicate with customers and clients to organize the Operations and customs clearance procedures.
Define project scope, goals and deliverables that support business goals in collaboration with senior management
Effectively communicate project expectations to clients and Financiers in a timely and clear fashion
Estimate the resources and participants needed to achieve project goals
Generate a list of reports and statistics regarding the performance of client's projects and loans.
Negotiate with Financiers to obtain the necessary funds for projects
Identify and resolve issues and conflicts within the project team from financers and clients.
Plan and schedule project timelines and milestones using appropriate tools
Track project milestones and deliverables
Develop and deliver progress reports, proposals, requirements documentation, and presentations
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Worked as cahser for Supermarket