Director – PMO & Strategy and Operation
Deloitte &touche
Total years of experience :13 years, 7 Months
Lead consultancy services in the areas of strategy formulation and vision realization, program management office establishment, governance, operation and technology to national strategic digital transformation initiatives PMO to realizing Kingdome of Saudi Arabia 2030 vision. The following achievments have been recognized:
• Developed Ministry initiatives program management office (TOM, SOP, Governance model).
• Supervised preparation of the Ministry initiative program strategies formulations and linkage up to acheiveing projects .
• Assured quality over projects plans, scope, budget, contracts, RFI, RFP.
• Monitored projects and initiavives progress, risks, issues, scope, acheivements and ADAA reporting.
• Executed program governance.
• Supervided on bench markeing studies, ministry digital integration with external entities.
• Supervised on establishing and operating Ministry process management office.
• Executed quality assurance over projects deliverables.
• Qualifing the consultants deliverables and assure it is meeting the goals and objectives.
• Managing the change to align capital investment with the suitable deliverables that meets top leaders vision of ministry 2030 objectives.
• Negotioted vendors to acheive best ROI results for projects.
• Assured new technologies impact on the future busienss target operating model.
-Manage corporate operations for one of the icons of knowledge to all segments of the Arab world who offers an assortment of integrated quality services in the form of educational and cultural solutions that have enhanced the overall publishing business and the progression of the Arab culture. My achievements are as follow:
• Contributed in formulating the education digital transformation vision and products.
• Contributed in shaping the future of digital education.
• Developed digital educatiuon operation strategy and target operating model.
• Restructured digital departments operation organization to ensure sutable operation management.
• Delivered 54 digital books from grade 1 to grade 9 for 6 subjects.
• Established solid project management team, production process.
• Managed hiring process and resources selection.
• Managed productiion cost, established good and bad hours with production rate and controled budget.
• Established technology assets for the organization.
• Faced and fixed operation issues.
Leading Egypt operations of the company, including effective leadership, business development and maintaining a positive energetic working environment. for Egyptian Saudi joint venture Microsoft golden Partner, Right group is one of group of companies built on top 20+ years of experience on creating innovative solutions, and successfully delivering Microsoft technology projects and products.
Operations Director
Acheivements :
• İncreased company KPIs (CSI, ESI, GP, CBS, customer retainage, employees skills upgrade).
• Restructured the operation heirarchy to fit the market business challenges and smooth the operation flow.
• Coached people, enhanced team skills that increased company delivery quality of solutions and bottomline contribution.
• İncreased consultants utilization and widen knowledge areas to increase service offering.
• Enhanced company culture by designing training to unify the communication and org culture .
• Developed service proposals and service level agreements to meet the egyption market demand.
• Client managemenmt including old customers retainment and managed dead depts.
Managing the corporate portfolio of projects and programs in Abu Dhabi Islamic Bank (ADIB). (ADIB) Egypt is an award-winning bank that started its operations in Egypt after the acquisition of the National Bank for Development (NBD), through the Emirati consortium between Abu Dhabi Islamic Bank and Emirates International Investment Company (EIIC) in 2007.
VP Projects (Strategy, Technology and Operation)
Achievements:
• led the enterprise portfolio of the projects ( IT- Security - Business) PMO.
• Established and operated portfolio managemnet office, ( Demand, Capacity, Budget, perioritization ) with EPM automation.
• Standardized, mesured and continiously improved the project management practise.
• Enhanced portfolio governance, risk management, scope, schedule, SOP, vendors management.
• İncremented organaization maturity of projects delivery with cost, time, risk, issues, governance, and delay management.
PMO manager for Ministry of health executing National e-health Strategy.
Developing and enhancing MOH PMO model, structure, process.
Increase the MOH organizational project management maturity using OPM3.
Part of executing the e- health strategy program and align it with Strategy management. Office.
Design the organizational project management maturity development plan based on OPM3 standards.
Align projects/ programs with strategy.
Design projects/ program handbook.
Assure projects and programs are achieving the targeted benefits.
Reporting on the portfolio health.
Define program management frame work.
Design program gateways.
Enforce governance model.
Provide PMO framework training.
Mature the organization project management processes and business practice.
Communicate results / reports with stakeholders.
Align projects with programs strategy.
Increase management visibility by presenting the projects dashboards.
Coach projects managers to enable projects to succeed
Share in business development activities
IT/ ERP projects director/ engagement manager
Provide accurate Budget planning/ business, revenue forecasting to the board of directors.
Change the company polices to adapt the market requirements.
Creating required business processes to align sales with delivery.
Create and monitor projects P&L.
Increase cash collection through monitoring revenue/ budget/ costs/ cash flow.
Increase the company GP with decisions that affect cost drivers and revenue elements.
Manage vendors.
Increase customer satisfaction ratio.
Increase Employee satisfaction ratio.
Enhance project manager’s skills, and enhance delivery methods for projects.
Enhance project teams’ skills.
Keep company indexes above targets like employee and customer satisfaction / employee satisfaction indexes.
Build projects framework, methodology and follow up execution processes.
Increase projects success factors.
Master of Business administration