IT Project Manager
Adastra North America
Total years of experience :14 years, 7 Months
As a consultant I managed multiple projects in parallel where I lead the transition from Waterfall to an Agile environment. 10+ years of Waterfall Project Management along with SAFe Agile certifications helped me lead teams in transforming data centers with an Agile approach. Adastra North America is a consultancy firm that takes on contracts for reputable companies in North America as well as across the globe with offices in 16 countries worldwide that specialize in data warehouse transformations mainly from on prem to cloud, along with other data related initiatives such as but not limited to; Data Governance, Data Science, Digital, Artificial Intelligence, Analytics, Technology and Managed Services. AWS, Azure and GCP are the main cloud solutions Adastra provides.
Initiate and drive strategic projects across the organization.
•Generate opportunities for accelerating growth, including product and process development, joint ventures, acquisitions, and alliances.
•Conduct research/analysis of macro trends, competitor intelligence, etc. to substantiate strategic conclusions.
•Ensure rational and fact-base decision-making based on sound analysis and evaluation.
•Support & challenge Businesses/Regions to translate strategic direction into projects/roadmaps.
•Challenge actively (constructively) and voice strategic concerns.
•Spot opportunities (regional/business) as well as threats and evaluate multiple options.
•Organize, coordinate, and help develop strategic dialogue between Business/Region/Functions.
•Translate market research data to identify customer trade trends & assess market prospects.
IT Manager - Doha Clinic Hospital, Doha, Qatar, Managed by Allegheny Intl. Dec 2017 - Jan 2019
•Managed and executed projects to adhere to schedule, scope, time and budget.
•Tracked project milestones and deliverables, communicating with clients and coworkers as necessary to keep them abreast of the project’s progress.
•Collect and summarize information for status reports.
•Develop/maintain interoperable network/telecom systems to ensure network and data security.
•Created and execute plans for communication protocols during projects.
•Scheduled and lead meetings related to current and upcoming information technology projects.
•Assess risk factors and develop strategies for response.
•Negotiated with project stakeholders to obtained global resources and materials for projects.
•Developed 2019 budget for new & ongoing IT projects ensuring operation is within parameters.
•Developed and analyzed plans for monitoring cost benefits and returns on investments.
•Analyzed & defined user problems and/or requirements & developed efficient, cost-effective network systems solutions, while communicating options and ramifications to stakeholders.
•Supervised 3 highly experienced software engineers, 1 network admin, 1 IT support help desk as well as an off-shore software support team in India that consists of 16 individuals (MIMSys).
•Implemented site-wide radiology image viewing capabilities (MOKSHA) throughout hospital.
•Sage 300 ERP software development liaison between MIMSys and Doha Clinic Hospital.
•Streamlined IT department by separating support tasks & creating new leadership positions.
•Worked with Talal Abu Ghazala Global (TAG) on revamping DCH’s new website project.
•Spearheaded initiatives to restructure software development processes to increase productivity.
Led the implementation of UHC ODAR conversion from old systems (reliance on MF) to current technologies and services.
•Led the implementation and software development of Claim CSV files for HMS which helped HMS to stake claims faster and more efficiently.
•Developed the TRACER file which allowed HMS to define the recovery done to the client.
•Gathered and planned requirements to support the project implementation including server and network changes, back-ups, and disaster recovery and system performance while ensuring products and components work together to meet objectives as defined in the requirements.
•Performed financial and budgetary management, quantitative risk analysis, developing mitigation plans, and emphasizing on quality improvements and cost savings.
•Enforced global management standards in adhering to the existing Change Control and Incident reporting escalation process throughout the project lifecycle.
•Created and managed Change Request (CR) templates for repeated tasks, ensuring project changes are properly tracked and documented.
•Collaborate with members of the Business Development team & mentor junior team members.
Managed training program(s) & worked directly with executive management to enable new process layouts & perpetration of PMO according to industry standards and best practices.
•Established new standards for processes and communications for internal project leaders, managers, senior leadership and vendors to work together towards a successful project implementation.
•Implement SharePoint reporting to track project deliverables against target, time and budget.
•Provided weekly project status reports to senior leadership and vendor executives and secure appropriate signoffs after successful delivery and completion of project deliverables.
•Provided updates, managed status, risk mitigation, performance to timeline, budget for several projects across a variety of initiatives and technologies. This includes the responsibility of delivering on-time and on-budget for multiple medium to large-sized projects.
•Accountable for maintaining project schedules to ensure all software development projects follow PMO Project Lifecycle Methodology (PLM).
•Leveraged Project Management tools including MS Project Server for optimal financial roll-up, time tracking and milestone management.
•Created executive presentations for internal organization and customer briefings.
Led implementation and software development of a $2.8 million online application. A multi-phase project which required portal & server upgrades, data migration, the creation of new functionalities that supports the online medicine catalog, interaction of nursing homes & Pharmacy (Chat servers), tracks patient’s information and their medical history and upgrades to the current online registration systems. Team consisted of 42+ resources, utilizing both Agile and SDLC development methodologies.
•Gathered and planned infrastructure requirements to support implementation including server and back-ups, disaster recovery, network changes and system performance while ensuring products and components work together to meet objectives.
•Performed quantitative risk analysis, financial and budgetary management, developing mitigation plans while emphasizing on quality improvements and cost savings.
•Worked with the security and Business Continuity teams based out of Frankfort, Germany throughout migration planning to define, document, and test the project infrastructure and business process changes for IS security and audit controls compliance; ensuring a full disaster recovery (DR) solution is built and tested to support the current solution.
•Managed and worked closely with the Business team in Germany as well as travel to Germany for Security training twice a year.
•Enforced management standards in adhering to the existing Change Control and Incident reporting escalation process throughout the project lifecycle.
Jordan University of Science & Technology, 2007 Bachelor of Science (BS) in Management Information Systems (MIS), Concentration in Information Technology Management & Consulting – Evaluated by IACE in Denton, Texas