Commis1
RainForest Kichene by Chef Vince Garcia
Total years of experience :3 years, 9 Months
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Maintaining Purchase Order Processing system.
- Typing accurately, preparing and maintaining accounting documents and records
- Providing assistance and support to company personnel
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Responding to complaints from customers and give support when requested
- Handling all the process of orders with accuracy and timeliness
- Informing clients of unforeseen delays or problems
- Responsible for accounts payable, including data entry and generating checks using QuickBooks Pro.
- Generated monthly invoices, sales and expense reports using Excel.
- Recording and preparing all cash receipts for bank deposits.
- Preparing all administrative correspondence.
Resolve customer complaints via phone or email.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Suggest solutions when a product malfunctions.
Provide answers to inquiries involving a company's product or services.
Close out or open call records.
Compile reports on overall customer satisfaction.
Understanding cars by studying their features and capabilities.
Should always have in hand competitive analysis of other car, most be well verse in knowing other competitive cars.
Performing walk-around by keeping good rapport with new and old customers.
Understanding what the buyer wants and presenting car model according to customer’s taste and preferences.
Ensuring that customers understand the vehicle’s operating features, paperwork and warranty.
Monitoring the situation of the market, finding out the competitors latest innovation of the products.