HR Personnel Specialist
almatar
Total years of experience :9 years, 2 Months
Prepare HR documents, like employment contracts and registering employees on government websites, documenting contracts, communicating with insurance companies, and processing insurance cards. Update employee records with new hire information and/or changes in employment status
Ensure the relevant HR database is up to date, accurate and complies with legislation and Ensure that all HR records and database are documented and filed
Handle employees' documents i.e iqama renewal, exit/re-entry, passport Uploading the wages protection file monthly with the "MUDD" system and justifying in the event of any violation and filing a report on the violations Archive all documents & files of the Human Resources Department, both on paper and electronically
Coordinate with department managers to identify staffing needs and candidate selection criteria
Design job descriptions and interview questions that reflect each position’s requirements
Make Plan interview and selection procedures, including screening, calls assessments, and in-person interviews, and send the job offers Reviewing resumes and applications sent in by job applicants Scheduling and coordinating interviews
Welcoming new employees and arranging induction programs for them Follow up all employee's fingerprints on the daily attendance, departure, and absence, and implement the procedures followed in accordance with the work system and internal regulations
Uploading the payroll to Finance & ensure that the procedures are completed on time
Renewal of official documents, commercial records and licenses
Maintain employee files and records in electronic and paper form Preparing attendance and absence sheets and following up on leave and direct to employees
Preparing private letters for employees
Preparing and certifying official letters
Preparing various forms and reports
Organize quarterly and annual employee performance reviews
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
Assisting in the development and management of HR programs
Handle Recruitment Collecting CVs, Initial Interview in coordination with HR & Admin Manager and submit to GM for Final Interview
Make detailed reports about employees according to required
Preparing specialized documents and reports related to human resources operations, providing appropriate recommendations and appropriate solutions, presenting them, clarifying them, and keeping them in their database in accordance with approved policies and procedures.
Updating employee-related information and providing it to the employee services team by recording and documenting all information related to the entity's employees, such as promotions, training courses, and matters related to salaries and privileges.
Participate in HR projects (e.g. help organize the events Process employees’ queries and respond in a timely manner
Writing weekly - monthly - annual reports
Conduct product and service presentation to new clients
Introduce new customers to Tawuniya Online services and collect the signed web agreement or introduce the appropriate membership channel
Collect the down payment and educate customers about Tawuniya's credit control policy
Collect signed KYC ( Know your customer) form that’s required by SAMA ( Saudi Arabian Monetary Agency)
Lead the Handover process with the Relationship team as per the company Handover policy
collecting full sponsors’ documentation as per the CCHI(Council of Co- operative Health Insurance) and presenting to concerned department
Ensure client satisfaction by providing the best services demonstrating Tawuniya's values and resolve complaint in timely manner
Manage the relevant communication channels related to New and Renewal sales channels and(i.e. Sales line, web portal, specified sales branches, online Chat, etc...)
Coordinate with units to solve customer complaints and issues and follow up on customers orders including changes in coverage, inquiries on benefits and requests for cancellation
Post-Sale Process Management
Study potential customers and raise recommendations Promote and sell the company’s products and services
Handling clients online requests
Follow up with customers and customer care
Prepare sales reports and any necessary analysis
Lead the Handover process with the Director of the show as per the company Handover policy
Assist in preparing the sales plan
Prepare sales reports
