Wesam Alfadel

Coordinated daily sales operations and supported the sales team in achieving targets.
Prepared and followed u p on quotations, purchase orders, and invoices.
Communicated with clients and suppliers to ensure timely order processing and delivery.
Maintained and updated sales records, customer databases, and reports.
Assisted in developing sales presentations and marketing materials using Microsoft
Office.
Monitored inventory levels and coordinated with logistics for stock availability.
Handled customer inquiries and complaints, ensuring professional and prompt
responses.
Collaborated with the finance department for billing and payment follow-ups.
Generated weekly and monthly sales reports for management review.
Handled the movement o f sales units and ensured proper documentation for all
transactions.
Prepared and managed sales agreements and purchase orders (POs).
Followed up with suppliers to collect required documents including supplier invoices
and shipping invoices.
Forwarded supplier invoices to Accounts Payable with all supporting documents for
processing.
Sent Statements of Account (SOA) and payment reminders t o customers to ensure timely
settlements.
Coordinated with the sales team by managing schedules, communication, and client
follow-ups.
Oversaw shipping invoice legalization through the Chamber o f Commerce.
Responded t o customer complaints and provided after-sales support t o maintain client
satisfaction.
Maintained and updated sales records, reports, and customer databas

Managed daily administrative operations including correspondence, filing, and
document control.
Oversaw and processed transactions in government platforms such as Absher, Qiwa,
Mugeem, and Madad to ensure compliance and smooth coordination.
Supported marketing activities for medical equipment, including client communication
and basic promotional coordination.
Accurately performed data entry and record management in both digital and physical
systems
Prepared reports, purchase requests, and meeting schedules to assist management