وسام زلوم, Managing Director

وسام زلوم

Managing Director

Mashooq restaurant

البلد
الأردن - عمان
التعليم
دبلوم, hotal management
الخبرات
24 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 9 أشهر

Managing Director في Mashooq restaurant
  • الأردن - عمان
  • فبراير 2022 إلى أبريل 2024

● Achieved a 15% reduction in operating expenses within the first year through strategic cost-cutting initiatives.
● Implemented new customer loyalty programs resulting in a 20% increase in customer retention and repeat business.
● Led the team to achieve a 25% increase in overall revenue through targeted marketing campaigns and menu optimizations.

Director Of Operations في Tulin World Food Company
  • المملكة العربية السعودية - الخبر
  • أكتوبر 2009 إلى ديسمبر 2021

● Led operations for two brands, overseeing 14 locations and a team of 130 employees.
● Developed and executed strategic plans to drive business growth, resulting in a 30% increase in revenue.
● Implemented standardized operational procedures and training programs, improving efficiency and service quality.
● Managed procurement activities with an annual budget of $8 million, negotiating contracts and achieving 15% cost savings.
● Implemented cost-control measures, reducing food costs by 10% while maintaining quality standards.
● Developed and maintained strong relationships with vendors, negotiating favorable contracts and ensuring timely deliveries.

area manager operations في domino’s Pizza
  • المملكة العربية السعودية - الرياض
  • نوفمبر 2008 إلى سبتمبر 2009

● Developed comprehensive operational plans according to franchise standards.
● Established a robust training and development department, ensuring staff competence.
● Managed day-to-day business operations efficiently.

Restaurant manager في the pizza company
  • الأردن - عمان
  • مارس 2006 إلى أكتوبر 2008

● Started and managed restaurant operations according to franchise standards.
● Implemented effective inventory management strategies, ensuring optimal stock levels.
● Led a team of staff members to deliver exceptional customer service and meet sales targets.

assistant manager في starbucks cafe
  • المملكة العربية السعودية - جدة
  • يناير 2002 إلى ديسمبر 2005

● Assisted in store management, ensuring high-quality service delivery.
● Supported store operations and maintained a positive work environment.

Supervisor في Dunes Club
  • الأردن - عمان
  • أبريل 1999 إلى نوفمبر 2001

● Oversaw daily club operations, ensuring smooth functioning.
● Managed staff and maintained high standards of service.

الخلفية التعليمية

دبلوم, hotal management
  • في Al-Balqa` Applied University
  • يناير 2001

Specialties & Skills

Food Service Management
Inventory Management
Team Leadership
Financial Management
Business Development
Microsoft Office software & the Internet- Expert.
communication
Production
Project Management
Accounting
operations
Marketing
Operation
Administration
Management
Customer Service
Team Management
Maintenance Management
Administrative
Business Development

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

Management skills (تدريب)
معهد التدريب:
Sandellas Flatbread Cafe international
تاريخ الدورة:
February 2010

الهوايات

  • Chess ,Travel , Cooking