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Wesley Cruz, IT Engineer

Wesley Cruz

IT Engineer·Samsung C&T Corporation

United Arab Emirates

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 17 years, 7 months

IT Engineer

July 2014 - Present

Samsung C&T Corporation

Abu Dhabi, United Arab Emirates

July 2014 - Present

 Configure VPN Connection (Site to Site)
 Internal system and network administration
 Configure Firewall as per the Company Requirements
 Maintains inventory of equipment and parts as well as documentation of vendor activities
 Upgrades, installs and troubleshoots networks, networking hardware devices and software
 Perform troubleshooting analysis of servers, workstations and associated systems.
 Configure CCTV Camera and Remote Viewing
 Monitoring of Windows Server 2008
 Managing of File Server
 Network Infrastructures from Initial conception to completion
 Installing Software and programs needed for each users
 Remotely Troubleshoot IT problems
 Coordinate with Suppliers for IT products and consumables
 Provide Good solution for Technical problems
 Provide Network accounts for each users for File server access
 Provide face to face, phones and remote troubleshooting

Company industry:
Civil Engineering
Job role:
Information Technology

Assistant IT Engineer/Document Controller

April 2011 - June 2014

Samsung C&T Corporation

Abu Dhabi, United Arab Emirates

April 2011 - June 2014

 Troubleshoot LAN and WAN problems.
 Install Softwares and Anti Virus to each units.
 Maintain and Monitor Firewall
 Monitoring of Windows Server 2008
 Install and Prepare Desktop for New user
 Manage IP address
 Coordinate with Suppliers for IT products
 Setup & Configure Microsoft Outlook
 Install Printer and Connect all users
 Network Infrastructures from initial conception to completion
 Provide Good solution for Technical problems

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 Circulate incoming and outgoing documents and make sure that it is properly distributed to all concerned departments
 Keep track of all Incoming and Outgoing documents by looking through both hard files and soft copy files
 Keep the document status updated on weekly basis
 Maintain a Master Log sheet for all incoming and outgoing documents
 Keep track and assign reference number for every documents
 Backup internal coordinate with other department
 Controlling documents and prepare copy for other department
 Prepare Daily Contemporary Record for our for Project Coordination Department
 Prepare Weekly Progress Report
 Coordinate with Department Manager and Sub-Contractor

Company industry:
Civil Engineering
Job role:
Information Technology

IT Technician / Quality Control

June 2008 - October 2010

Microsourcing Philippines Inc.

Philippines

June 2008 - October 2010

 Provide service via telephone and face to face contact.
 Provide orientation to new users of existing technologies.
 Provides advance troubleshooting for desktop computers,
portable notebook and its peripherals
 Provides software installation for desktop and portable notebook
 Ensures that all hardware and software work properly.
 Provide network accounts and passwords as required.
 Provide troubleshooting for wireless networking, desktop sharing, LAN/WAN
 Install and Monitor Microsoft Windows Server 2008
 Maintain and Monitor Firewall
 Input and maintain IP Addresses.
 Generate reports for daily operation.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Education

Technological Institute of the Philippines

April 2008

April 2008

Bachelor's degree, Computer Engineering

Philippines

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

Bayt.com tests

IQ Test

Administrative and Support Service

Skills

Software Installation
Expert
Software Installation
Expert
Microsoft Office Application
Expert
Microsoft Office Application
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Computer Software Installation
Intermediate
Computer Software Installation
Intermediate
Software Installation
Expert
Software Installation
Expert

Languages

English
Expert
Tagalog
Expert