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وصال الفراج, HR Business Partner – NEOM Operations

وصال الفراج

HR Business Partner – NEOM Operations·Bassam First Medical Company – NEOM (NC2 Tamimi Camp 1)

Saudi Arabia

Master's degree, Human Resources

Work experience

Total years of experience: 7 years, 7 months

HR Business Partner – NEOM Operations

August 2022 - Present

Bassam First Medical Company – NEOM (NC2 Tamimi Camp 1)

Neom, Saudi Arabia

August 2022 - Present

• Established and managed NEOM branch operations, including HR, administration, and compliance.
• Oversaw recruitment, onboarding, and Saudization compliance for 250+ employees.
• Implemented HR policies, performance reviews, and compensation adjustments.
• Partnered with MOH and SFDA to obtain critical accreditations (CBAHI).
• Directed the full employee lifecycle: strategic hiring plans, appraisals, and exit management.
• Advised on employment law matters; led investigations into employee misconduct and
implemented corrective protocols, reducing conflict incidents.
• Oversaw implementation of a modern HRIS platform (JISR), increasing process efficiency by 70%.
• Supervised medical insurance administration for 300+ employees, ensuring policy compliance,
claims coordination, and provider negotiations.
• Managed data entry, documentation, and reporting across Qiwa, GOSI, Mudad, Absher, and
internal HR systems.
• Liaised with the Finance Department to resolve payroll discrepancies and ensure salary accuracy.
• Created HR dashboards and compliance trackers to monitor processes and prepare for audits.
• Partnered with management to implement HR strategies supporting workforce planning, talent
reviews, employee engagement, and organizational development practices.

Company industry:
Other Healthcare Services
Job role:
Management

Human Resources Specialist

November 2020 - July 2022

Bassam First Medical Company

Duba, Saudi Arabia

November 2020 - July 2022

• Managed HR functions for 200+ staff across clinical and administrative departments,
aligning recruitment, development, and retention strategies with business goals.
• Ensured strict compliance with Saudi labor law, MOH standards, and internal
employment policies.
• Conducted training needs assessments, delivered onboarding programs, and led
employee performance reviews.
• Played a legal advisory role on internal labor cases, ensuring documentation and
decisions upheld in regulatory audits.
• Oversaw HR digitization and reporting across Qiwa, GOSI, Mudad, and Absher
platforms.
• Led contract structuring and payroll operations; optimized medical insurance benefits
with providers (Bupa Arabia) for 200+ staff.
• Handled payroll coordination, employee records, and government transactions (GOSI,
Muqeem, Qiwa).
• Acted as liaison between management and staff, ensuring positive employee relations
and smooth HR administration.

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Public & Government Relations Officer

November 2018 - October 2020

Bassam First Medical Company

Duba, Saudi Arabia

November 2018 - October 2020

• Managed institutional relationships with municipal and national authorities; monitored
legislative changes and ensured compliance in healthcare operations.
• Secured licenses and COVID-19 lab accreditations through partnerships with the Public
Health Authority (Weqaya).
• Supported policy writing and legal communication strategies with stakeholders.
• Played a pivotal role in securing approvals for lab expansions during the pandemic,
ensuring NEOM-readiness.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Education

Tabuk University

June 2024

June 2024

Master's degree, Human Resources

Saudi Arabia

GPA (point): 4.82 out of 5

GPA (point): 4.82 out of 5

Completed a research-based graduation project on the relationship between employee engagement and organizational performance in private medical institutions.

Tabuk University

January 2015

January 2015

Bachelor's degree, Computer Science

Saudi Arabia

GPA (point): 3.86 out of 5

GPA (point): 3.86 out of 5

Skills

Labor Law
Expert
Labor Law
Expert
Onboarding
Expert
Onboarding
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Recruitment
Expert
Recruitment
Expert
Payroll Management
Expert
Payroll Management
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS PARTNERING
Intermediate
BUSINESS PARTNERING
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE POLICIES
Intermediate
HUMAN RESOURCE POLICIES
Intermediate
POWER BI
Intermediate
POWER BI
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
Problem Solving & Critical Thinking
Intermediate
Problem Solving & Critical Thinking
Intermediate
Leadership & Change Management
Intermediate
Leadership & Change Management
Intermediate
Time & Stakeholder Management
Intermediate
Time & Stakeholder Management
Intermediate
Conflict Resolution & Negotiation
Intermediate
Conflict Resolution & Negotiation
Intermediate
Communication & Employee Relations
Intermediate
Communication & Employee Relations
Intermediate
HR Policies & Procedures (employee handbooks, internal regulations)
Intermediate
HR Policies & Procedures (employee handbooks, internal regulations)
Intermediate
HR Data Analysis & Reporting (Excel advanced, Power BI)
Intermediate
HR Data Analysis & Reporting (Excel advanced, Power BI)
Intermediate
Training & Development (TNA, HRDF funding, ROI evaluation)
Intermediate
Training & Development (TNA, HRDF funding, ROI evaluation)
Intermediate
Performance Management (KPIs, OKRs, improvement plans)
Intermediate
Performance Management (KPIs, OKRs, improvement plans)
Intermediate
Recruitment & Selection (JD design, interviews, onboarding)
Intermediate
Recruitment & Selection (JD design, interviews, onboarding)
Intermediate
Payroll & Compensation (WPS, end-of-service, allowances)
Intermediate
Payroll & Compensation (WPS, end-of-service, allowances)
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Social Security System
Human Resources Specialist
Saudi Labor Law and Social Security