wessam ahmed, technical support

wessam ahmed

technical support

RAYA contact center

Location
Egypt - Cairo
Education
Bachelor's degree, English Literature
Experience
3 years, 1 Months

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Work Experience

Total years of experience :3 years, 1 Months

technical support at RAYA contact center
  • Egypt - Cairo
  • December 2012 to September 2013

handling the customer inquiry from the beginning of the call to the
go through the troubleshooting steps to solve any technical problem or escalate it for the first line technical to solve it end

free lance English teacher at freelance
  • Egypt - Cairo
  • September 2010 to May 2013

delivering English language in an easy and symbolic way for kids and children from 4 years to 15 years old

English Instructor at international British institution
  • Egypt - Cairo
  • September 2012 to October 2012

delivering English language for those who are seeking to know it in such easy and smooth way

Education

Bachelor's degree, English Literature
  • at Helwan university
  • September 2013
High school or equivalent,
  • at student
  • July 2008

Specialties & Skills

Operation
computering

Languages

English
Expert
French
Intermediate

Hobbies

  • Arts and Culture Children Civil Rights and Social Action Economic Empowerment Education Human Rights