Wilfred Bela-ong, Business Consultant

Wilfred Bela-ong

Business Consultant

Enjazat Services

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Information Technology
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Business Consultant at Enjazat Services
  • United Arab Emirates
  • August 2012 to April 2014

Business Consultant August 2012 - Present
Enjazat Services
Khalidiya, Abu Dhabi, UAE

Responsibilities as Business Consultant:
• Serves as a consultant to clients who want to setup their companies in Abu Dhabi and orient them on the requirements and procedures to acquire their Trade License and up to
obtaining the necessary documents to enable them to deal with Ministry of Labor and
Immigration for the processing of Visas of their employees and families
• Gather data and information regarding the requirements and procedures of business
formation in Abu Dhabi and other government transactions like Visa processing and
Trade License renewal
• Prepare and arrange all documents required for every transaction and make sure that
they are accurate and complete before handing over to Operations Department
• Document Control. Scanning, filing, and saving of documents in the system for easy
retrieval when required.
• Selling and Marketing of company's services through telephone calls, email marketing,
online advertising, setting appointments, client visits, and attending business events
• Closing deals and achieving monthly sales quota
• Customer Service. Following up and making sure that transactions are being done according to the given time frame and that customer's expectations are met
• Making proposals, daily reports, weekly reports, and monthly reports

Technical Support/Office Administrator at Neptune Computers
  • United Arab Emirates - Abu Dhabi
  • May 2006 to August 2012

- Managing IT operations and coordinating all company transactions
- Document Control (Scanning, organizing, and soft copies of files in the server and computers plus filing hard copies of all office documents such as supplier invoices, purchase orders, account statement, quotations, letters, etc.)
- Selling and marketing of products and services through telephone calls and emails and setting appointments for client visits and products presentations
- Responsible in coordinating with suppliers and making sure to get the best prices
- In-charge in purchasing equipment plus arranging delivery and installation to clients
- Arranging schedule and in-charge in deploying technical engineers and driver to services
- Controlling company’s database and updating it in real time process
- Preparing and submitting quotations, invoices, delivery notes, purchase order, letters, account statement, sales reports, technical reports, survey forms, etc.
- Answering telephone calls and attending to customer requirements and complaints

Sales/Technical Support at Office Coordinator
  • United Arab Emirates
  • May 2006 to July 2012

Sales/Technical Support/ Office Coordinator May 2006 - July 2012
Neptune Computers
Khalidiya, Abu Dhabi, UAE

Responsibilities as Sales and Office Coordinator:
• Managing IT operations and coordinating all company transactions
• Document Control (Scanning, organizing, and soft copies of files in the server and computers plus filing hard copies of all office documents such as supplier invoices,
purchase orders, account statement, quotations, letters, etc.)
• Selling and marketing of products and services through telephone calls and emails and setting appointments for client visits and products presentations
• Responsible in coordinating with suppliers and making sure to get the best prices
• In-charge in purchasing equipment plus arranging delivery and installation to clients
• Arranging schedule and in-charge in deploying technical engineers and driver to services
• Controlling company's database and updating it in real time process
• Preparing and submitting quotations, invoices, delivery notes, purchase order, letters,
account statement, sales reports, technical reports, survey forms, etc.
• Answering telephone calls and attending to customer requirements and complaints

Responsibilities as Technical Support
• Hardware Consultant (recommends best hardware solutions for customer requirements)
• PC assembling, software installation, troubleshooting, maintenance, and repair
• Router configuration; installation of printers, scanners, wireless devices, etc.
• Troubleshoots and solves PC problems using remote software or through telephone
• Quality Controller (makes sure that customers are satisfied with products and services)
• Data Encoder for POS System (enters all products including serial numbers and barcodes to the database for clients such as pharmacies, retail business, fashion shops, and restaurants)

Sales Engineer/Technical Support/Secretary at Acestar Solutions and Trading, Incorporated
  • Philippines
  • June 2004 to February 2006

Sales Engineer/Technical Support/Secretary June 2004 - February 2006
Acestar Solutions and Trading, Incorporated
Iloilo City, Philippines

• Selling and marketing of products and services through phone calls, emails, client visits
• Responsible in presentation and training end users for company products
• Computer Hardware and Software installation, trouble shooting, and maintenance
• Structured cabling and set up of Local Area Network and installation of wireless devices
• Office Administration such as filing of records and arranging of schedules, answering and returning phone calls to the clients, making quotations, preparing presentations, and
making monthly inventory and sales reports

Computer Technician at Summer Job
  • India
  • April 2003 to May 2003

Computer Technician (Summer Job) April 2003 - May 2003
Aklan State University
Banga, Aklan, Philippines

• Structured cabling and set up of Local Area Network (LAN)
• Hardware troubleshooting and maintenance
• Software installation (Operating System, Microsoft Office Tools, etc.)

Education

Bachelor's degree, Information Technology
  • at Institute of Information and Communications Technology
  • March 2004

Bachelor of Science in Information Technology June 2000 - March 2004 Institute of Information and Communications Technology

Bachelor's degree, Information Technology
  • at West Visayas State University
  • March 2004

- information management - hardware troubleshooting - software installation - networking - structured cabling - computer programming

High school or equivalent,
  • at West Visayas State University

West Visayas State University Iloilo City, Philippines

Specialties & Skills

Marketing
Documentation
Office Administration
 Computer Expert - Microsoft Office Applications (Word, Excel, Access, PowerPoint, Publisher)
AND MARKETING
CLIENTS
DOCUMENT CONTROL
MAINTENANCE
MARKETING
OPERATIONS
SCANNING
TELEPHONE

Languages

English
Expert
Tagalog
Expert
English
Expert

Memberships

of the Software and Network Development Team who set up computer
  • Member

Hobbies

  • Sports, Information Technology