WISSAM HAMDAN, Operations Manager

WISSAM HAMDAN

Operations Manager

Alamar foods

Location
Lebanon - Beirut
Education
Master's degree, Business administrative (Human Resource management)
Experience
21 years, 6 Months

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Work Experience

Total years of experience :21 years, 6 Months

Operations Manager at Alamar foods
  • Lebanon - Beirut
  • December 2017 to December 2019

 Direct coordinate activities of businesses concerned with the production, pricing, and service.
 Preparing work schedules and assigning specific duties for supervisors and all management team.
 Overseeing assignment of employees and planning staff development.
 Operations and Evaluation coach for overall operation excellences.
 Execute programs: effectiveness of marketing programs, positive community relations, test of new products, and LSM (local store marketing).
 Determine staffing requirements, interview, hire, develop and train new employees.
 Developing and sustaining strong working relationships with all stakeholders.
 Seek out new marketing opportunities that fit with the brand and maximizing all opportunities for growth.
 Realistic forecasting of sales and volume for the brand ensuring all parts of the company are geared accordingly.

Operations Manager at Alamar foods
  • Lebanon - Beirut
  • December 2017 to December 2019

 Direct coordinate activities of businesses concerned with the production, pricing, and service.
 Preparing work schedules and assigning specific duties for supervisors and all management team.
 Overseeing assignment of employees and planning staff development.
 Operations and Evaluation coach for overall operation excellences.
 Execute programs: effectiveness of marketing programs, positive community relations, test of new products, and LSM (local store marketing).
 Determine staffing requirements, interview, hire, develop and train new employees.
 Developing and sustaining strong working relationships with all stakeholders.
 Seek out new marketing opportunities that fit with the brand and maximizing all opportunities for growth.
 Realistic forecasting of sales and volume for the brand ensuring all parts of the company are geared accordingly.

F&B Brand manager at House Of Retail LLC
  • Saudi Arabia - Riyadh
  • May 2015 to December 2017

Riyadh /Saudi Arabia

( Mashawico, Toy store, &Pizzaworkz) :
Brand manager.

Job Description:

• Managing all aspects of the brand through the supply chain both tangible and intangible.
•Analyzing the brand and current strategy and highlighting areas of weaknesses.
•Creating a brand plan and brand strategy to ensure all aspects of the product and activities align with the ethos and goals of the brand.
•Creating an enduring brand message that results in increase sales, brand loyalty and improving market share.
•Championing the brand internally making sure all elements of the company understand the brand and its goals.
•Working closely with all parts of the company to ensure commercial goals of the brand are met.
•Developing and sustaining strong working relationships with all stakeholders.
•Realistic forecasting of sales and volume for the brands ensuring all parts of the company are geared accordingly.
•Presenting the brand strategy to directors and sales and marketing teams at internal meetings and conferences.

Brand Manager at EAT N GO Group Co
  • Nigeria
  • February 2014 to May 2015

Lagos /Nigeria

(Cold Stone Creamery and Domino’s Pizza):
Brand manager.

Job Description:

• Planning and controlling change of businesses to open a new market in Accra Ghana.
•Determine recruitment process, interview, hire for all departments, develop and train new employees.
•In charge to manage inventory, stock, and ordering equipments, items and products.
•Setting and reviewing budgets, P&L, pricing, cost, targets, loss reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

Operations manager at Ali & Abdul Karim Group Co
  • Oman - Muscat
  • January 2011 to January 2014

Muscat /Oman

Domino’s Pizza: Operations manager.

Job Description:

 Direct and coordinate activities of businesses concerned with the production, pricing, and service.
 In charge to manage the staff, preparing work schedules and assigning specific duties for supervisors and all management team.
 Overseeing inventory, Reviewing financial statements distribution of goods and facility layout.
 Determine staffing requirements, and interview, hire, develop and train new employees.
 In charge of executing programs: effectiveness of marketing programs, positive community relations, test of new products, and LSM (local store marketing).

Regional manager at Al Alamar foods Co
  • Lebanon - Beirut
  • June 2005 to December 2010

Administration, Supervision, Operations.


•Controls Profit & Loss: Achieve sales & profit target, manage budget.
•Monitor & Controls labor hours by implementing schedule for the staff
•In charge of maintains required financial controls
•In charge to make training and orientation
•In charge of maintaining positive customer relations: quality, service, cleanliness and complaints.
•In charge of ensuring quality products: inventory, sales volume, restaurant standard…
•Determine maintaining restaurant: aspects: cleanliness, work areas, equipment checklist and preventive maintenance calendar.

Scout at scout
  • Lebanon
  • July 1998 to January 2008

Education

Master's degree, Business administrative (Human Resource management)
  • at SAGESSE UNIVERSITY
  • January 2018
Bachelor's degree, Management Information Systems
  • at AUL (ARTS, SCIENCES&TECHNOLOGY UNIVERSITY)
  • January 2011

LSM (local store marketing Training Programmer

Specialties & Skills

Customer Relations
Company Operations
Human Relations
Inventory Management
Training Plans
BUDGETING
CLOSING
COMMUNITY RELATIONS
CUSTOMER RELATIONS
FINANCIAL
INVENTORY MANAGEMENT
QUALITY
SUPERVISORY SKILLS

Languages

Arabic
Expert
English
Expert