IT Manager
Middle East & Partners
Total years of experience :21 years, 3 Months
▪ Communicate with the executive team and CEO to maximize development efficiencies and resolve technology issues.
▪ Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
▪ Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
▪ Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
▪ Analyze network security and current infrastructure to assess areas that need improvement and develop solutions.
▪ Develop strategy company, related to the IT infrastructure (Cloud, Azure, O365, Security, Communication Systems, Hardware,
Software, Networking Systems, and Maintain Disaster Recovery)
▪ Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
▪ Manage projects related to the implementation of new systems and technologies.
▪ Consult senior-level management to identify business and technology needs and to optimize the use of information technology.
▪ Ensure smooth delivery and operation of IT services by monitoring the system’s performance.
▪ Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
▪ Provide direction, guidance, and training to staff
▪ Communicate with the executive team and CEO to maximize development efficiencies and resolve technology issues.
▪ Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
▪ Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
▪ Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
▪ Analyze network security and current infrastructure to assess areas that need improvement and develop solutions.
▪ Develop strategy company, related to the IT infrastructure (Cloud, Azure, O365, Security, Communication Systems, Hardware,
Software, Networking Systems, and Maintain Disaster Recovery)
▪ Oversee the day-to-day operations of the IT department, including troubleshooting and resolving technical issues.
▪ Manage projects related to the implementation of new systems and technologies.
▪ Consult senior-level management to identify business and technology needs and to optimize the use of information technology.
▪ Ensure smooth delivery and operation of IT services by monitoring the system’s performance.
▪ Keep up to date with new and emerging technologies and recommend how they can be leveraged to improve business operations.
▪ Provide direction, guidance, and training to staff
• Under direction from Talaat Moustafa Group Holding, Troon, and Kempinski, responsible for the general planning, and managemen t of MIS strategies, goals, and completion of IT projects on a wide variety of business units and programs.
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews, preparing, an d completing action plans, implementing production, productivity, quality, and customer -service standards, resolving problems, completing audits, identifying trends, and determining system improvements.
• Meets financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing varian ces, and initiating corrective actions.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining networks, and participating in professional organizations.
• Implement IT infrastructure (Servers, Security, O365, Communication Systems, Hardware, Software, Networking Systems, Surveillance, and Hospitality Services POS, Access Control, MATV, WIFI)
• Communicate job expectations, Audit, Leadership Monitoring, coaching, KPIs, and counseling IT team members.
• Organized a proprietary training program for IT Teams and business partners to improve efficiency and remove friction .
• Deliver authorized Microsoft classes and certification prep programs.
• Scheduled and taught in-class and Online courses.
• Educated clients on the proper use of products and systems.
• Lead the development and implementation of a broad, coordinated set of plans and programs to meet the goals Provide expertise and consulting in the process of Information Technology.
• Building and motivating the group.
• Configure Routers and Switches of Cisco.
• Microsoft Dynamics GP is an ERP solution.
• Implementing and maintaining DNS, Active Directory, DHCP, ISA TMG, and Kaspersky Administration Kit 8.
• Hardware, Software maintenance, and backups.
• Network administration.
• Configure Routers and Switches of Cisco.
• DNS, Active Directory, DHCP, ISA Server, and Kaspersky.
• Hardware maintenance fundamentals and software maintenance, and Responsible for backups.
▪ Hardware maintenance fundamentals and software maintenance, Responsible for Backups.
▪ Oracle System.
▪ Configure Routers and Switches of Cisco.
▪ Implementing and maintaining DNS, Active Directory, DHCP, ISA Server, and Symantec Endpoint Protection.
▪ Hardware maintenance fundamentals and software maintenance, and Responsible for Backups.
▪ Maintaining more than 10 different printers Panasonic, HP, and Xerox.
An institution of Higher Education committed to teaching the highest caliber, offering professional education.
URL removed due to policy violation. Please contact support for further information.