Manager, General Services & Facility Management
National Water Company
Total years of experience :17 years, 5 Months
• Provide day-to-day management and supervision to section heads and direct reports and support them in achieving their operational objectives.
• Review and approve GS & FM department plans and budget and oversee its implementation
• Review performance for general services & facility management and resolve escalated issues
• Supports in monitoring KPIs relevant to the area to control the performance against objectives and targets.
• Provide suggestions on different sourcing options to manage services in a cost efficient manner
• Lead the selection of services provider for general services & facility management relevant services
• Insure the best utilization of services contracts and agreements of facilities, fleet MGM, and office services and
• take necessary actions to enhance quality, improve efficiency and follow best practices.
• Manage performance of maintenance activities (PM & CM), assets management, and housekeeping services
• Manage office spaces in all workplaces and insure the best utilization in the buildings.
• Prepare SoW & BOQs for rehabilitation, refurbishment, and building fit-out projects.
• Prepare and manage all events and provide required services such as conference facilities, catering and
• hospitability.
• Manage processes of land acquisition, compensations, and all government transactions in relation.
• Plan and Study new lease needs and monitor the current contracts.
• Managing vehicles and transportations services and ensuring they are compatible with policies and regulations
• Ensure the GS&FM team is practicing the best procurement options and compline with policies.
King Saud bin Abdulaziz University for Health Sciences (KSAU-HS)
(NGHA/KAMC) March 2019 - Present
To oversee the activities of facilities and utilities operation team with an aim to develop the most efficient engineering frameworks for the KSAU-HS facilities and providing assistance and making contributions to the day-to-day of:
• Execute several engineering operations strategy, policies, procedures, and processes
• Follow up performance of the PPM program by the maintenance contractor.
• Perform periodically inspection for the buildings & facilities and make sure all services in normal operation and safe situations.
• Response and follow up any complains or technical support required by the staff.
• Work on upgrading and renovation projects including preparation of RFP and scope of work.
• Participating in the technical evolution committees and projects implementation stages.
• Identification the requirements of supplies, equipment and services, ensuring cost efficiency and adherence to the relevant rules and procedures.
• Review and approve monthly performance and manpower certificates of the contractors.
• Provide technical support in the areas of planning, designing, and contracting
• Prepare periodic progress / status update reports.
• Apply engineering principles and technologies to plan, design and upgrade engineering frameworks based on departments needs.
• Oversee the maintenance and upgrade of systems and applications
• Supervise engineering projects of the facilities and manage them within allocated budgets and timeframes.
To oversee the activities of facilities management team within an aim to develop the most efficient performance for the MOF Facilities in the Western Region under PMO office
To oversee and coordinate and manage the day to day activities and implementation of operational and maintenance services for KAUST support buildings facilities and external/ public facilities and that includes the following:
* Operation and Maintenance activities: MEP maintenance, civil and refurbishment, utilities and infrastructure
Covering operation & maintenance HVAC & electrical systems, water networks & fire systems.
horticulture & pest control, housekeeping & janitorial, waste management and security services
* Ensure that contracts are met as per specifications and compliance with health and safety standards is met
throughout KAUST community & facilities.
* Work Service Providers to establish and implement suitable key performance indicators for each facility.
* Conduct with any new improvements may be requested for the mentioned facilities.
* Coordinate and provide logistical support for events (inside or outside KAUST).
* Coordinate with government sectors for issues or outreach activities as deemed necessary
* Establish and review RFPs and prepare contracts and release service orders. (scope of work, justifications, cost
estimate and potential contractors)
* Coordinate with contracting & budgeting teams to insure compatibility with procedures and policies.
* Prepare with all needed information Control of budget and expenses of support facilities division
* Providing assistance and facilitation to the more junior professional staff through a formal or informal
mentoring / facilitation program.
* Managing rental plan of shops and kiosks and empty spaces, flow up lease contracts with tenants & managing
of tenants relationships and follow-up with government sectors for their requirements.
Prepare monthly protective maintenance plans for all electro-mechanical equipment
* Follow up all operation and maintenance activities for all sites in district
* Issue work orders to close all open tickets
* Observing spare parts installation
* performing daily inspection visits to insure all equipment working normally
* coordinate to handover the new GSM sites
* coordinate and follow up all deficiencies in the new sites under warrantee
* Prepare lists for all equipment needs to be replaced.
* Managing renovation projects for the consumed equipment
* Actively assist in planning installation and commissioning activities of new equipment when installed by
vendors and/or a third party contractor.
* Participating in preparation of RFPs for renovation and maintenance Projects & bid evaluations
Mechanical Engineering