Secretary
Khatib & Alami
Total years of experience :10 years, 9 Months
: Administration - Khatib & Alami in Nasr City, Cairo, Egypt. Supporting project managers with administration tasks including proofreading memos, answer calls, and undertaking research. Supporting Human Resources department by giving orientation to medical orientation to new employees and distributing medical cards. Coordinating with medical services provider regarding any inquires employees have. Managing vacation leave forms for employees in engineering department.
I work there administrators secretary. I help all the senior managers with there work
Eat Right based in Cairo, Egypt. Implementing marketing plan for new line of baby food. I was handling calls from customers that want to make orders for their kids. Also, I was responsible for Facebook marketing and make sure that your information correct and make sure that the customer the correct information about the new line for baby food. In mean time I was responsible to marketing in Gym.
Ireland Division with Vodafone based in Cairo, Egypt. Tasks involved receiving up to 40 calls/day from customers regarding internet related issues and services. Responsible for addressing customer concerns as efficiently as possible. Back office support for Broadband service- using database system to upgrade services for clients.
October 2012 - September 2013: Compensation & Benefits Associate with Egyptian Food Bank, based in Cairo, Egypt. Tasks involved maintaining employee records to manage and process monthly payroll, administer database managing employee records regarding vacations and absences and implementing company’s human resources policies and regulations.
May 2009 - September 2012: Business Associate with Egyptian Catering Company based in Cairo, Egypt . Tasks included responsibility for overseeing bookkeeping and accounting activities for the company, Managing the relations with external partners in South America and Europe and leading the human resource management for the company, and responsible for bringing new ideas to the company.
Researcher based in Montreal, Canada. Tasks included conducting research for a portfolio of different companies through completing extensive surveys in United States and Canada and responsible for completing analysis of different surveys.
September 2006 - March 2007: Collector with Thompson Hill Publishing Inc., based in Montreal, Canada. Tasks included being responsible for contacting the customers to arrange payment schedules, managing the collection of bad debts and informing clients of payment options.
January 2006 - May 2006: Telemarketing Representative with Call Center Company (C3) based in Cairo, Egypt. Tasks included serving clients in the UK to inform them of mobile business line offerings.
Tasks included assisting the Arabic teacher of students in 1st and 4th grade.