Yasser Aldwais, Retail Sales Lead Officer

Yasser Aldwais

Retail Sales Lead Officer

mobily

Location
Saudi Arabia - Najran
Education
Bachelor's degree, Marketing
Experience
18 years, 10 Months

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Work Experience

Total years of experience :18 years, 10 Months

Retail Sales Lead Officer at mobily
  • Saudi Arabia - Najran
  • My current job since January 2014

Leading sales team.
Represent sales team in cross-sectional communication with other departments.
Developing and maintaining sales reports.
Support sales team members and train new joiners.
Manage and resolve customers complaints.
Monitor team members performance.
Manage and distribute tasks between the team members.
Communicate with HR different sections regarding HR issues and to provide training for sales team.

Retail Senior Sales Executive at mobily
  • Saudi Arabia - Najran
  • October 2012 to January 2014

Complete some sales activities and provide help, support and training to the junior members of the team. (Particularly in the mass market development area)
Acquire the necessary knowledge of all of mobily’s products and services in order to help increase sales.
Support the Key Account Management sales team as a team member, and attend sales visits to assess customer requirements.
Contribute to the development of a sales proposal to ensure that the technical aspects of the offering are within the Company’s ability to deliver and represent best technical practice
Achieve individual targets in the sale of allocated services.
Ensure accurate and prompt completion of all sales related administration.

Retail Senior Sales Executive at mobily
  • Saudi Arabia - Najran
  • July 2007 to October 2012

Retail Senior Sales Executive

Customer service care at mobily
  • Saudi Arabia - Jeddah
  • July 2005 to July 2007

Customer service care

Education

Bachelor's degree, Marketing
  • at King Abdulaziz University
  • May 2014
Diploma, Accounting
  • at Jeddah Int’l Training Inst
  • May 2005

Specialties & Skills

Customer Service
Team Management
Team Building
Strategic Planning Facilitation
Team Leader

Languages

English
Intermediate
Arabic
Expert

Training and Certifications

Retail (Training)
Training Institute:
Human Qualifications development
Date Attended:
August 2008
Course (Training)
Training Institute:
Institute for Logic
Date Attended:
April 2004
Breakthrough to Success (Training)
Training Institute:
Dale Carnegie
Date Attended:
May 2008
Inc Participating in Emotional Intelligence (Training)
Training Institute:
Innovative Group
Date Attended:
July 2006