Retail Sales Lead Officer
mobily
Total years of experience :18 years, 10 Months
Leading sales team.
Represent sales team in cross-sectional communication with other departments.
Developing and maintaining sales reports.
Support sales team members and train new joiners.
Manage and resolve customers complaints.
Monitor team members performance.
Manage and distribute tasks between the team members.
Communicate with HR different sections regarding HR issues and to provide training for sales team.
Complete some sales activities and provide help, support and training to the junior members of the team. (Particularly in the mass market development area)
Acquire the necessary knowledge of all of mobily’s products and services in order to help increase sales.
Support the Key Account Management sales team as a team member, and attend sales visits to assess customer requirements.
Contribute to the development of a sales proposal to ensure that the technical aspects of the offering are within the Company’s ability to deliver and represent best technical practice
Achieve individual targets in the sale of allocated services.
Ensure accurate and prompt completion of all sales related administration.
Retail Senior Sales Executive
Customer service care