Group Director
AT&T
Total years of experience :40 years, 4 Months
, Schlumberger, Procter & Gamble, and HP reaching the position of
Director of IT Services & Data Centers for strategic customers and Key accounts. Currently he is
an Executive IT Director for Network, Cloud Infrastructure, Information Security for Telecom
Egypt group.
Through his career he managed Global, and Regional Information technology, Data Centers and
security projects, National transformation programs and run complex IT operations that entails
millions of Dollars across several countries in EMEA and Middle East.
Key projects and Achievements:
• Design, build and operate TE/WE Main & Disaster Data Center Sites.
• Lead TE/WE Networks, Infrastructure and Information Security Data Center innovation
and modernization strategy and plan covering key TE/WE DC sites in Smart-village,
Dokki & Pyramid heights.
• Lead the TE committee to receive ISO 27001 certification.
• Lead the programs for Enterprise Risk Management and Service Assurance for TE group.
• Lead TE ICT cloud solutions for enterprise customers, including governmental
organizations, financial institutions, and Banks.
• Lead Digitization programs for infrastructure and cloud services for Egyptian national
E-gov program.
• Development of Telecom Egypt group Cybersecurity Strategy & priority Plan.
• Lead and recruit Telecom Egypt IT Network, Security organization & Governance, 100+
FTEs.
• Build and operate TE SOC organization. 30 + FTEs.
• Lead the operations for IT Networks, Security & Infrastructure operations teams for TE
group.
• Winner of IDC, Research CISO of the year excellence award in 2019, 2020.
• Winner of Arab Security Summit Best Chief Information Security Officer - CISO 2019,
CISO 2020.
• Active member for F5 global customer advisory board - F5 CAB.
• Lead, plan & execute Telecom Egypt LTE Mobile Security Solution.
• Managed the Integration of IT systems and Data Centers for Wella & Gillette offices and
plants in UK&I, (7 sites) and Benelux (12 sites) to P&G IT domain.
• Build and managed P&G Telecom sourcing strategy in EMEA.
• Planned, built P&G pan European network delivering P&G first all IP NGN networks
Work History
Telecom Egypt, Cairo, Egypt (present)
Reporting to the Chief Information Officer - CIO - Job responsibilities covered:
• Head of the IT, Network and Infrastructure organization \[200+ FTE\].
• Acted as a
Lead the activities and committee for TE ISO 27001 certification
• Lead the programs for Enterprise Risk Management and Service Assurance planning for TE
group and subsidiaries.
• Own and lead Business continuity planning - BCP - for TE group and subsidiaries.
• Lead and operate IT delivery organizations for providing “
Created and managed P&G Belgium, Netherlands and Luxembourg account IT delivery
Strategy & organization for Data Centers, and IT networks.
• Managed HP teams, consultants, HP partners and third party contractors to meet
P&G deliverables, service level agreement - SLAs and operational targets - KPIs.
• Act as the primary escalation point and Service owner for P&G, Gillette and Wella
accounts in Benelux reporting for both customer executives and HP senior
management for Data Centers and IT networks.
• Manage operational relation with the customer ensuring customer satisfaction and
loyalty.
Europe Middle East Area & Africa Telecom
Managed and successfully built EMEA IP WAN strategy that exceeded network
infrastructure targets and delivered all business expansion objectives.
• Owned and operated country budgets, and projects teams for the Telecommunication
department in Europe achieving all stretched targets set for the department.
Managed and lead MEA data and voice network operations.
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