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Yazan Alomari, Senior Manager

Yazan Alomari

Senior Manager·KPMG Lower Gulf Limited

United Arab Emirates

Master's degree, Master of Business Administration MBA

Work experience

Total years of experience: 13 years, 11 months

Senior Manager

October 2021 - Present

KPMG Lower Gulf Limited

Abu Dhabi, United Arab Emirates

October 2021 - Present

Company industry:
Management Consulting
Job role:
Consulting

Manager

October 2020 - September 2021

KPMG Lower Gulf Limited

Abu Dhabi, United Arab Emirates

October 2020 - September 2021

Company industry:
Management Consulting
Job role:
Consulting

Assistant Manager

August 2018 - September 2020

KPMG Lower Gulf Limited

Abu Dhabi, United Arab Emirates

August 2018 - September 2020

Company industry:
Management Consulting
Job role:
Consulting

Senior Consultant

November 2017 - August 2018

Protiviti

United Arab Emirates

November 2017 - August 2018

Protiviti (www.protiviti.com) is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, risk and internal audit, and has served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. Protiviti and our independently owned Member Firms serve clients through a network of more than 70 locations in over 20 countries. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies.

Duties and Responsibilities:
• Develop technical proposals for Human Capital Consulting projects.

• Succession Planning: Worked with clients on the development of their succession planning framework and process of reviewing the organizational structure, identifying critical positions, developing the competency framework, reviewing and developing JDs for the critical positions, as well as identifying potential successors and evaluating them. In addition to developing the succession framework policy documents.

• Organization Structure: Experienced in reviewing Organization Structures in alignment with the organization’s strategies, vision, and goals. Highlighting deficiencies and recommending enhancements to create efficiencies and stronger control environment.

• Job Descriptions: Experienced in reviewing and developing Job Descriptions for highly complex positions at clients in the fields of Airline, Insurance, Telecom, IT, Oil and Gas, Contracting, Manufacturing, Banking, and Business Services ensuring clear roles and responsibilities, reporting relationships and segregation of duties.

• Competency Framework Development: Experienced in developing competency frameworks and competency profiles as well as developing job descriptions for Succession Planning purposes with clients in the fields of Insurance and Social Security. Experienced in developing competency profiles for Learning Maps Development purposes with clients in the Telecommunications industry.

• Human Capital and Business Advisory Services: Experienced in Business Advisory Services and Human Resource Management Process, Recruitment, and Personnel Administration. Supported several clients in various sectors, providing high quality, client focused services, including but not limited to:
• Business Plans and Market Research: Developing business plans covering the following components; market analysis, business strategies and objectives, business model, and operating model.
• Recruitment and Headhunting: Delivering the entire recruitment services process for multiple clients in the fields of IT, Oil and Gas, Contracting, Manufacturing, Banking, and Business Services.
• Personnel Administration: Delivering and managing the entire Personnel Administration services for clients with a number of employees ranging from 60 to 150 employees between Juniors, seniors, managers, and directors.

Company industry:
Business Consultancy Services
Job role:
Consulting

Senior Consultant

December 2016 - November 2017

Protiviti

Al Kuwait, Kuwait

December 2016 - November 2017

Protiviti (www.protiviti.com) is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, risk and internal audit, and has served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. Protiviti and our independently owned Member Firms serve clients through a network of more than 70 locations in over 20 countries. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies.

Duties and Responsibilities:
• Develop technical proposals for Human Capital Consulting projects.

• Succession Planning: Worked with clients on the development of their succession planning framework and process of reviewing the organizational structure, identifying critical positions, developing the competency framework, reviewing and developing JDs for the critical positions, as well as identifying potential successors and evaluating them. In addition to developing the succession framework policy documents.

• Organization Structure: Experienced in reviewing Organization Structures in alignment with the organization’s strategies, vision, and goals. Highlighting deficiencies and recommending enhancements to create efficiencies and stronger control environment.

• Job Descriptions: Experienced in reviewing and developing Job Descriptions for highly complex positions at clients in the fields of Airline, Insurance, Telecom, IT, Oil and Gas, Contracting, Manufacturing, Banking, and Business Services ensuring clear roles and responsibilities, reporting relationships and segregation of duties.

• Competency Framework Development: Experienced in developing competency frameworks and competency profiles as well as developing job descriptions for Succession Planning purposes with clients in the fields of Insurance and Social Security. Experienced in developing competency profiles for Learning Maps Development purposes with clients in the Telecommunications industry.

• Human Capital and Business Advisory Services: Experienced in Business Advisory Services and Human Resource Management Process, Recruitment, and Personnel Administration. Supported several clients in various sectors, providing high quality, client focused services, including but not limited to:
• Business Plans and Market Research: Developing business plans covering the following components; market analysis, business strategies and objectives, business model, and operating model.
• Recruitment and Headhunting: Delivering the entire recruitment services process for multiple clients in the fields of IT, Oil and Gas, Contracting, Manufacturing, Banking, and Business Services.
• Personnel Administration: Delivering and managing the entire Personnel Administration services for clients with a number of employees ranging from 60 to 150 employees between Juniors, seniors, managers, and directors.

Company industry:
Business Consultancy Services
Job role:
Consulting

Senior Human Capital Consultant

November 2015 - November 2016

Protivti

Muscat, Oman

November 2015 - November 2016

Protiviti (www.protiviti.com) is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, risk and internal audit, and has served more than 60 percent of Fortune 1000® and 35 percent of Fortune Global 500® companies. Protiviti and our independently owned Member Firms serve clients through a network of more than 70 locations in over 20 countries. We also work with smaller, growing companies, including those looking to go public, as well as with government agencies.
Duties and Responsibilities
• Develop technical proposals for Human Capital Consulting projects.
• Review Organization Structure in alignment with the organization’s strategies, vision, and goals. Highlight deficiencies and recommend enhancements to create efficiencies and stronger control environment.
• Participated and contributed in the development of the succession planning framework and process of reviewing the organizational structure, identifying critical positions, developing the competency framework, reviewing and developing JDs for the critical positions, as well as identifying potential successors and evaluating them. In addition to developing the succession framework policy documents.
• Review and develop Job Descriptions for highly complex positions at clients in the fields of IT, Oil and Gas, Contracting, Manufacturing, Banking, and Business Services ensuring clear roles and responsibilities, reporting relationships and segregation of duties.
• Developing competency frameworks and competency profiles for highly complex positions.

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

Business Development Executive

September 2014 - October 2015

Migrate

Amman, Jordan

September 2014 - October 2015

Migrate is a leading Business Knowledge and Networking company that provides innovative business support to its clients globally.
Working as the Business Development and Business Origination executive for Migrate Business Services in order to develop business opportunities and originate deals under the scope of the Country Strategy.
Duties and Responsibilities
• Looking for new partnership opportunities.
• Following-up new business opportunities, conducting and setting-up business meetings.
• Planning and preparing presentations.
• Establishing and maintaining working relationships.
• Communicating new service developments to prospective clients.
• Administering accounts and writing reports.
• Providing management with market feedback.
• Preparing collaboration agreements and MOUs.
• Writing and maintaining Proposals, Sales Pipeline.
Achievements as Business Development Executive
• Working with Migrate CEO and Migrate Global Academy on an At The Business Training (ATBT) program for Migrate Franchisees, of which I was responsible for the Client Generation Operating System (CGOS) that incubates Business Development, Networking, Business Origination, Ecosystems, and Agents. I was responsible for collaborating with each business line and myself as Business Development, to build-up the CGOS Manual and act as a Trainer for Business Development.
• I trained the Migrate UK, Migrate USA, Migrate KSA, Migrate Europe, and Migrate Palestine Franchisees on how to build and execute a CGOS and Business Development function according to Migrate standards.

Company industry:
Business Support Services
Job role:
Management

SWAT Member

January 2014 - October 2015

Migrate

Amman, Jordan

January 2014 - October 2015

Act as the Business Development and Business Origination representative of SWAT team on the management and development of Migrate Business Campus under the direct supervision of the General Manager, the SWAT Team Leader, and the Chief Executive Officer of Migrate Global.

Company industry:
Business Support Services
Job role:
Management

Ecosystems

March 2015 - May 2015

Migrate

Amman, Jordan

March 2015 - May 2015

Managing Migrate Ecosystems function in Jordan, of which includes Research, Design, Analysis, Implementation, Promotion, and Management in order to make sustainable business environments.
Ecosystems Projects I worked on
• Migrate Business Campus - Irbid (413sqm)
• Migrate Business Hub - Downtown Amman (285sqm)
• Migrate Business Hub - Downtown Amman (1000sqm)

Company industry:
Business Support Services
Job role:
Management

Human Resource Officer

May 2013 - September 2014

Migrate

Amman, Jordan

May 2013 - September 2014

As Human Resource Officer at Migrate, I support our clients in resolving their human resource needs, including Recruitment and Headhunting, Personnel Management, Secondment, Training, and HR advisory.
Duties and Responsibilities
• Accounts management for Migrate Human Resources Consulting Company “MHRC” clients.
• Undertaking all Human Resource Back Office Operations for MHRC clients.
• Developing Job Description Cards for MHRC clients and accounts.
• Offering HR advisory and consultation to MHRC clients and accounts.
• Personnel Administration of MHRC clients and accounts.
• Payroll Administration of MHRC clients’ seconded employees on a monthly basis.
• Recruiting highly complex vacancies and positions for MHRC clients and accounts.
• Headhunting, Advertising, Screening, and Interviewing candidates in the recruitment process.
• Preparing employees clearances and all personnel related documents and letters.
• Preparing all HR services and functions related reports to MHRC management and clients.

Company industry:
Business Support Services
Job role:
Human Resources and Recruitment

Customer Service Representative

May 2012 - February 2013

Extensya

Amman, Jordan

May 2012 - February 2013

e Customer Service Representative has to answer all inbound and outbound calls. In addition, the Customer Service Representative needs to respond to the customer queries through phone calls. He or she must be knowledgeable about the different products and services related to the organization in which the Customer Service Representative is currently employed.
Duties and Responsibilities
• Communicating with customers internally and externally.
• Manage and resolve customer complaints.
• Identify and overcome objections.
• Handling calls in a high-pressure environment.
• Handling issues and complaints with providing solutions to the customers.
• Awareness of information related to the product or services of the organization.
• Display time flexibility towards shifts as per work floor requirements.

Company industry:
Business Support Services
Job role:
Customer Service and Call Center

Education

Yarmouk University

May 2015

May 2015

Master's degree, Master of Business Administration MBA

Jordan

GPA (percentage): 84.5%

GPA (percentage): 84.5%

Master Thesis A Phenomenological Study of the Transformation of Human Resource Management at the Jordanian Small and Medium Enterprises: Migrate Business Services as a Case Study. Master Fundamental Courses  Special Topic in Business Administration. Text Books and Material • Transformation Management: Towards the Integral Enterprise. Ronnie Lessem and Alexander Schieffer 2009. • The Turning Point: Science, Society, and the Rising Culture. Fritjof Capra 1983.  Organization Theory “A Post Contemporary Perspective”. Text Books and Material • Organization: Contemporary Principles and Practice. John Child 2005. • One from Many: Visa and the Rise of the Chaordic Organization. Dee W. Hock 2005.  Human Resource Management “A Holistic Comprehensive Course”. Text Books and Material • The Oxford Handbook of Human Resource Management. John Purcell, Patrick M. Wright 2007. • Foucault, Management and Organization Theory. Mckinlay, A. and Starkey, K. 1998. • Dynamic HR Systems: Cross National Comparisons. Begin J. 1997. • Islamic Values and Management Practices: Quality and Transformation in the Arab World. Hammoudeh, M. 2012. • Transformation Management: Towards the Integral Enterprise. Ronnie Lessem and Alexander Schieffer 2009.  Strategic Management “A Post Contemporary Perspective”. Text Books and Material • Strategy Bites Back: It is a Lot More, and Less, Than You Ever Imagined. Henry Mintzberg, Bruce W. Ahlstrand, and Joseph Lampel 2005. • Strategy and Organization: Realizing Strategic Management. Loizos Heracleous 2003. • Natural Capitalism: The Next Industrial Revolution. Paul Hawken, Amory B. Lovins, and L. Hunter Lovins 2007.
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Yarmouk University

June 2012

June 2012

Bachelor's degree, Business Administration | Minor in Accounting

Jordan

GPA (percentage): 81.4%

GPA (percentage): 81.4%

Relevant Academic Research Undergraduate Research Thesis Entitled (Charismatic Leaders and Their Impact on Employees’ Motivation and Retention in Jordan Telecommunication Sector (Zain, Umniah, and Orange Companies)).
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Skills

Organization
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Salary Review
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Succession Planning
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Human Resources
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Human Resources
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Job Descriptions
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Organization
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Succession Planning
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Human Resources
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Languages

Arabic
Native Speaker
English
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