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Yazid Shabana, Telecommunication manager

Yazid Shabana

Telecommunication manager·T-mobile

Palestine

Master's degree, Data Analytics

Work experience

Total years of experience: 8 years, 6 months

Telecommunication manager

January 2018 - June 2026

T-mobile

Florida, United States

January 2018 - June 2026

Company industry:
Telecommunications

District Manager

January 2022 - January 2026

Metro by T-Mobile

Florida, United States

January 2022 - January 2026

• Lead operations across 15 retail locations and supervise more than 60 employees.
• Analyze regional performance metrics, sales trends, and operational KPIs to improve profitability.
• Develop data-driven strategies using SQL, Python, Excel, and business intelligence concepts.
• Partner with senior leadership on forecasting, budgeting, staffing, and business planning.
• Coach and develop high-performing teams while consistently exceeding revenue goals.
Company industry:
Telecommunications

Store Manager

January 2021 - January 2022

T-Mobile

Alabama, United States

January 2021 - January 2022

• Managed daily retail operations, staffing, budgeting, and customer experience.
• Created performance reports and dashboards to monitor KPIs.
• Performed root-cause analysis to improve operational efficiency.
• Improved sales performance through data-driven coaching.
Company industry:
Telecommunications

Customer Service Associate

January 2018 - October 2020

T-Mobile

Florida, United States

January 2018 - October 2020

• Provided technical support and customer service.
• Tracked sales performance and operational reports.
• Supported high-performing retail teams in achieving sales objectives.
Company industry:
Telecommunications

Education

Saint Leo University

May 2023

May 2023

Master's degree, Data Analytics

United States

Saint Leo University

May 2023

May 2023

Master's degree, Data Analytics

United States

University of Alabama at Birmingham

May 2021

May 2021

Bachelor's degree, Data Science

United States

University of Alabama

May 2021

May 2021

Bachelor's degree, Data Science

United States

Skills

ANALYTICS

Expert

BUSINESS METRICS

Expert

DATA ANALYSIS

Expert

DATA SCIENCE

Expert

KEY PERFORMANCE INDICATORS KPIS

Intermediate

MASTER OF BUSINESS ADMINISTRATION MBA

Intermediate

OPERATIONS

Intermediate

PYTHON PROGRAMMING LANGUAGE

Intermediate

SALES

Intermediate

SQL PROGRAMMING LANGUAGE

Intermediate

Languages

Arabic

Native Speaker

English

Native Speaker

Spanish

Expert