Sales Coordinator
Fresh Pick Foodstuff LLC
Total years of experience :13 years, 7 Months
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
Hiring and training sales staff and ensuring staff meets their quotas and goals.
Making the company's products and services as attractive to potential customers as possible.
Ensuring adherence to laws, regulations, and policies.
Build a strong client network for agricultural product sales through in-person and telephone communication.
Fulfill customer product orders and respond to complaints and questions.
Review the accuracy of shipping orders and schedules.
Ensure timely order filling and customer service in coordination with sales managers.
Conduct customer purchase order analysis for accuracy and costs.
Recommended products to customers based on individual needs and preferences.
Provided customers with price and delivery date information.
Expanded customer base through current client leads and business directory research.
Research competitors’ prices, products, and sales techniques.