Information Security Senior Manager
Standard Chartered Bank Pvt. Ltd.,
Total years of experience :14 years, 1 Months
• Heading the Information Security team in the delivery of operational services delivered against the ITIL management framework
• Monitoring teams on Compliance (Data Protection Act & Freedom of Information), Information Security and Identity Management
• Interfacing with customers & other key stakeholders to assess business needs of the customers and identifying key challenges, constraints & risks, thereby defining the project scope after due diligence
• Designing and delivering effective corporate, information security & business continuity programs mapped to global compliance standards
• Currently managing a team of 12 members, providing support to stakeholders, auditors and risk control units from IAM perspective
• By performing a project of enhancing data quality for access certification - ~50K generic account descriptions were updated appropriately - which increased the quality of review performing by a manager - ~$70000 save
• Access Matrix Certification migration from Manul to Tool level certification - Which saved ~2FTE effort for the unit by reducing ~80% of manual effort - ~$50000 save
• Planned and implemented business process and technical controls that resulted in a 82% reduction in data loss (in the place of ~50 data share based on request its been controlled to around 10 in a quarter) - ~$25000 save
Manage teams and drive adoption of the processes / procedures that enables smooth transition of the Applications from development into production with minimal disruptions. To raise awareness and compliance levels in the organization through training, evaluation, metrics definitions, process performance management and continuous improvement programs.
Accountable for the delivery and quality of stable and flexible Technology Services to meet the needs of the business along with managing stakeholder relationships
Manage relationships and coordinate work between different teams (18 Headcounts) at different locations (IN & KL).
Measure and monitor progress to ensure Mainframe applications / Legal & Compliance applications releases are delivered on time.
Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.
Tracking key project milestones / Release Readiness / Weekly Release Meetings and reports.
Negotiate / Plan and manage all Release activity
Participate / Chair CAB meetings to discuss release scope and/or roadblocks
Liaise and resolve issues with other Global IT functions - Technology Solutions Delivery (TSD), Technology Services (TS), Technology Operations(TO), and other Service Management colleagues
Continuous Improvement in value created and provided to SCB business partners / Compliance with all applicable Rules / Regulations and company / Group Policies
Responsible for defining and documenting the project scope, performing impact analysis for a requirement or group of requirements and come up with the best possible solution to meet the requirement and Deliver it in a given timeline
Conducting predictive analysis for business & technology, Involving in data analysis & project the data
• Performing Research and Analysis from various data sources and provide meaningful insights
• Providing recommendations and actions for management to take strategic and tactical decisions
• Identifying gaps or inefficiencies between business requirements & existing solutions and developing recommendations for improvement
• Trending, Gap Analysis, Data Patterns, Correlation Analysis, Text Mining, Data Mining and Segmentations are some of the methods used for Analysis
• Stakeholder satisfaction through effective communication and delivery of services
• Delivery of regular reporting based on stakeholder expectation
• Successfully manages IT services against all defined SLA
• Improve relationships across stakeholder groups to promote a spirit of partnership
• Understand the interests of all stakeholders and keep them updated with relevant information
Control changes in a standardized manner in relation to the organizations policies, procedures and plans while ensuring minimal impact upon customers. The change manager must use appropriate authority and define Standard Changes. This role also includes managing a Change Team which has Change Analyst / Controllers
Manage a team span of around 20 staff with support and facilitation of appropriate line managers
Manage the day - to - day operations of the Change Management Team
Ensuring each role in the change can be completed within the allotted time frame
Ensuring change implementers are identified and documented in the change record
Ensuring each implementer records their task details in the change record text
Attend or chair the assigned domain CAB meeting
Review the change is with appropriate implementers / documents required / test details and finally closure of the change
Develop, measure and deliver performance report or score card for the assigned domain CAB meeting
Masters in Business Administration (General Management) from Vinayaka Mission University, Salem, TN
Bachelor of Arts (Psychology) from Madras University, Chennai, TN
