Yogita Sijo

Key Results Area:
Analyzed information in insurance applications processed for issuance after first level of risk assessment
Imparted training to candidates related to all operations, renewal, admin and to sales people related to ops circular, underwriting; organizing training programs and seminars
Maintained branch records and periodically submitted the reports to management for decision-making purposes
Tracked the daily volume of new business, servicing and commissions processed by team ensured it is completed in the turnaround time
Monitored the process to ensure operational efficiency; streamlined processes to ensure smooth functioning of the business operations
Improved the ratio of clean paperwork and sensitivity towards anti-money laundering (AML) documents
Maintained cordial relations with providers and sales channel to maximize the issuance and meet the required expectations
Coordinated with renowned providers tounderstand their concerns and apprehensions, thereby support them to maintain the reputation of broker
Managed customer centric operations and ensured satisfaction by achieving service quality norms
Dealt with orphan and direct clients for mortgage and Keymanof new business and servicing


Significant Accomplishments:
Ensured compliance with Insurance Regulatory and Insurance authority of Dubai rules & regulations aPlease adjust the wording
Monitored capability building of branch employees in the cluster for the Life Insurance Business which grew from
Achieved an increase in number of policy sustainability at88% and a total logging last year sustainability was at 80.94%
Handled successfully the client complaints and provided the maximum beneficial solutions to the clients
Handled all exceptional cases to resolve on a higher priority

Significant Accomplishments:
Administered the entire servicing operations & distribution network in Dubai & Abu Dhabi of work through email & work systems
Coordinated with global offices in Singapore, Hong Kong, Malaysia, Switzerland, Russia, China and local offices in Abu Dhabi to oversee the administration
Maintained new business servicing and arrears cases and prepared reports in a timely manner
Directed the life assurance, savings, pensions and lump sum investments department policy & serviced area of the business
Executed administrative functions related to new business and assisted all life providers
Acknowledged for maintaining the highest record of clean paperwork for new business and servicing
Gained expert in checking the anti-money laundering (AML) documents as per regulatory prospects
Scheduled induction program related to the administrative department for newly joined Wealth Mangers and Admin
Maintained very good bond with all life provider