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Yosra Elhamadi, call center manager

Yosra Elhamadi

call center manager·Teleperformance - Tunisia

Qatar

Bachelor's degree, Language , Literature and English Civilisation

Work experience

Total years of experience: 2 years, 0 months

call center manager

July 2022 - June 2024

Teleperformance - Tunisia

La Goulette, Tunisia

July 2022 - June 2024

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

assistant store manager

January 2023 - December 2023

market events

Tunis, Tunisia

January 2023 - December 2023

Company industry:
Sales Outsourcing
Job role:
Management

Education

Central Univercity Tunisia

June 2022

June 2022

Bachelor's degree, Language , Literature and English Civilisation

Tunisia

Skills

Adaptability
Expert
Adaptability
Expert
problem solving skills
Expert
problem solving skills
Expert
Computer Skills
Expert
Computer Skills
Expert
Communicator
Expert
Communicator
Expert
Time Management
Expert
Time Management
Expert
teamwork , critical thinking , flexibility
Intermediate
teamwork , critical thinking , flexibility
Intermediate
materials
Intermediate
materials
Intermediate
microsoft powerpoint
Expert
microsoft powerpoint
Expert
Problem Solving
Intermediate
Problem Solving
Intermediate
Mail
Expert
Mail
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Honoris 21st Century Skills Certificate
Jun 2021

Hobbies and interests

Music , reading , cooking