Account Manager
AdKitchen
Total years of experience :9 years, 4 Months
Being primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Forecast and track key account metrics
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client
relationships
Liaise between the customer and internal teams
Prepare daily, weekly and monthly reports
Conduct weekly and monthly meetings to discuss initiative, progress and upcoming plans
Establish relationships with new clients, maintaining and nurturing business relationships with existing
clients.
Handle client communications and agenda (Marketing Agencies, Media Production houses and Media
accounts)
Manage and review progress and delivering client needs
Work with sales and marketing team to prepare presentations and sales pitches
Conduct meetings to insure coordination and work progress
Assist the Commercial Director with sales reports and day to day administrative
Manage and update database
Supervise invoices and Statements
Balance collection of existing accounts
Interdepartmental communication between (IT, HR, Finance)
Follow up and keep records of accomplishment
Selling high end villas and apartments in Hartland project in Dubai
Recruiting brokers
Following up with interested leads
Arranging in and outdoor meetings with clients and brokers
Attending road shows in the Gulf area
Closing deals
Maintaining good relations with clients for future sales
Sales responsibility for premium brand
Convincing customers in order to sell our product.
Conducting vehicle presentations and test-drives to customers.
Daily plan to maintain maximum productivity.
Receiving customer inquiries; follow up in order to close deals.
Arranging bank and insurance deals.
Arranging trade-in deals
Achieving monthly target
Preparing monthly report
After Sales-calls to build and maintain successful long term relationship
Approaching clients
Pushing the clients to leave their details for any future updates
Arranging meetings with the sales department
Promoting different type of luxurious developments in Dubai
Collecting business cards and clientele details to form a data base for the company
Attending big Real Estate Events, and Launchings
Knowledge of Real Estate market in Dubai
- Answering phone calls
- Welcoming guests
- Taking and organizing reservations
- Full knowledge menu for take outs
Direct contact with the clients and the suppliers
Organizing the client and supplier requests and orders
Following up with the orders until delivery
-July 2011 to September 2011: Intern at Bank Med Tripoli - Counter Operations and Customer Service Operations -•Certificate of English Language Proficiency / Georgetown University (U.S.A.) - High Intermediate Proficiency
