PMO DIRECTOR
Taqnia
Total years of experience :15 years, 4 Months
Major Responsibilities
Accountable on department sales target, resource allocation.
Accountable on project managers to deliver the projects.
Priorities projects, program to meet organization goals and strategy.
Recruitment department staff.
Accountable on evaluate the team. Applying PMI and ITIL standards
.
Major Achievements
Increase using the system to manage the project form 5% to 98%.
Establish SLA/OLA + process to enhance the work productivity.
Set KPI for projects and team. Maintain customer relationship.
Set up PMO department
Major Responsibilities
Control department budget.
Setup PMO Department.
Applying PMI and ITIL standards.
Major Responsibilities
Delegation for Delivery and Operation Director.
PMO manager+ Hiring qualified project managers for PMO staff.
Lead the team to manage the project as the company policy & PMI standards to achieve successful implementation.
Accountable on control the sales under the sectors. Member of strategy implantation and opportunity assessment committee.
Evaluate existing projects, programs and portfolio to identify areas for change or improvement and/or new business potential and growth.
Manage risk and proactively create ways to mitigate their impact to the success of the sectors.
Manage the proposals under the sectors. Manage the projects payments.
Develop and maintain a systemic approach to improving project planning accuracy and project cycle time.
Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete.
Keep project stakeholders informed by the use of project status reports, meeting minutes, and face to face meetings.
Major Achievements
30% sales increased in enterprise sector.
Close & payment collection for 98% from department pending projects.
99% Compliance with service level agreements (SLA) on manage services operation projects.
Waive penalty from many projects.
100% Compliance with company policy, PMI & ITIL standards.
Created and implemented disaster response and recovery plan.
Negotiated successively with many clients & partners in proposals phase and execution phase.
Help and encourage project managers to obtain PMP & ITIL certification.