Yousra KHETTAB

• Manage HR operations across nine business units,
ensuring compliance, operational efficiency, and
high-quality employee services.
• Oversee and optimize employee data systems,
ensuring data integrity, accuracy, and alignment
across HR platforms.
• Prepare and analyze HR reports, including
headcount and workforce data, to support informed
decision-making.
• Manage end-to-end talent acquisition processes,
including sourcing and aligning candidates with
internal and client workforce requirements.
• Lead end-to-end onboarding processes, ensuring
smooth, compliant integration of new hires and
effective workforce deployment.
• Drive Emiratisation initiatives in alignment with
UAE regulations and organizational objectives.
• Act as the company’s main representative for
NAFIS and Emiratisation initiatives, ensuring
compliance with UAE regulations and alignment with
government programs.
• Oversee pension registration for UAE national
employees, ensuring accuracy and full compliance
with regulatory requirements.
• Collaborate cross-functionally with Admin, PRO,
and Government Relations teams to ensure
seamless execution of employee lifecycle processes.
• Contribute to employee engagement and
organizational initiatives, including trainings,
workshops, and internal events.

• Led full-cycle recruitment for Salesforce
professionals and executive-level roles within
Morocco’s automotive and truck sales industry.
• Managed a small team of two employees and one
trainee, overseeing workload distribution,
performance, and coaching.
• Expanded hiring scope from technical Salesforce
profiles to include C-level and leadership roles such
as General Directors, CFOs, CMOs, and HR
Managers.
• Designed and executed tailored sourcing strategies
specific to car and truck sales operations.
• Organized and co-facilitated Assessment Centers,
managing virtual interviews and in-person group
evaluations to assess collaboration, leadership, and
communication skills.
• Used AssessFirst to evaluate behavioral traits and
team compatibility beyond hard skills.
• Partnered closely with hiring managers to define job
requirements and align talent acquisition strategy with
business goals.
• Conducted structured interviews, created shortlists,
supported hiring decisions, negotiated offers, and
ensured smooth onboarding.
• Maintained client relationships and candidate
engagement throughout the recruitment process.
• Handled client invoicing and payment tracking
via Odoo ERP, ensuring timely and accurate billing
follow-up.

• Managed end-to-end recruitment for executive
and white-collar roles across multiple industries,
with a strong focus on IT profiles including Full
Stack Developers, Java Developers, and Project
Managers.
• Acted as a trusted recruitment advisor, sourcing and
screening high-level candidates aligned with each
Hobbies
Cross Stitch & Embroidery
Photography
Aug 2020 - May 2021 Oct 2018 - Jul 2020 client’s cultural and technical expectations.
• Conducted structured interviews and coordinated
candidate shortlists in collaboration with hiring teams.
• Maintained a focus on white-collar profiles only,
handling all open positions except for labor and
blue-collar roles.
• Used internal recruitment systems to manage interview scheduling, candidate tracking, and
progress reporting.
• Supported multiple clients simultaneously in a fast-
paced, multi-sector environment.
• Left the position due to personal relocation abroad.

• Led the full-cycle recruitment process for senior IT
profiles (e.g., PMOs, Architects, Full Stack
Developers) on behalf of major banking institutions,
delivering high-caliber candidates for mission-critical
roles.
• Sourced and shortlisted profiles using multiple job
boards and platforms, tailoring selection to each
client’s technical and cultural needs.
• Conducted initial screening and online interviews to
assess technical skills, communication, and
organizational fit.
• Coordinated second-round in-person assessments
and final client presentations, ensuring alignment with
hiring expectations.
• Maintained an active pipeline of backup candidates
Apr 2018 - Dec 2018 to manage client changes, rejections, or urgent hiring
needs.
• Built and maintained long-term relationships with
both clients and placed candidates to support
retention and satisfaction.
• Acted as a liaison between banks and IT
professionals, ensuring smooth onboarding and
proactive issue resolution during integration.

• Acted as FPOC for showroom visitors, guiding
potential clients through the car selection process
and aligning product features with their personal and
financial needs.
• Delivered tailored consultations by
understanding customer expectations and
providing accurate product and service information.
• Maintained customer follow-up through CRM
tools, supporting the sales team with client
documentation and administrative processing.
• Cultivated strong client relationships, reinforcing
brand loyalty and contributing to a high-standard
customer experience.
• Collaborated closely with the sales and after-sales
departments, enhancing teamwork and internal
coordination.
• Developed interpersonal and communication skills
in a high-traffic, multilingual environment (French,
Arabic, and English)