Yusef Shafei, Technical Support Manager

Yusef Shafei

Technical Support Manager

ASIYA CONSULTING & ENGINEERING SYSTEMS MANAGEMENT

Location
United Arab Emirates
Education
Bachelor's degree, Business Administration
Experience
12 years, 11 Months

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Work Experience

Total years of experience :12 years, 11 Months

Technical Support Manager at ASIYA CONSULTING & ENGINEERING SYSTEMS MANAGEMENT
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2013

Job Description:-
Manage all aspects of Architectural Design Consultancy, Office Registrations, and Accounts while supporting all staff with quality assurance and implementing fast and affective procedures to ensure meeting KPIs and customer satisfaction growth.

Responsibilities:-
-Quality Management.
-Overlook work of engineers to ensure that all jobs are completed on schedule, within budget, and to customer specification.
-Pursue NOCs & Building Permits.
-Coordinate and distribute Tender documents.
-Keep up to date with new laws and procedures of government entities.
-Recommend changes to Designs & Procedures to fulfill customer needs.
-Design and implement improved process' and operational policies.
-Control Documents.
-Manage Company Branding.
-Manage Company Marketing.
-Manage team work on the day-to-day.
-Ensure that department & project milestones are met.
-Create relationships in potential customers and the industry.
-Organize all company Assets & Liabilities.
-Screen candidates.
-Pursue Company registrations (government & private).
-Monitor Inventory levels.

Lounge Manager at CLOUDS HOOKAH LOUNGE
  • United States - Ohio - Akron
  • May 2012 to August 2013
Store Manager at A1 Super Market Chain
  • United States - Ohio - Akron
  • May 2011 to August 2012

Education

Bachelor's degree, Business Administration
  • at Swiss Business School
  • September 2016

Swiss Business School was a great international experience with classes as large as 50 students. I had the privileged & opportunity to connect with highly sophisticated people, entrepreneurs, professors, and Dr.s from all over the globe.

Specialties & Skills

Management
Negotiation
Time Management
Organization
Outlook
AutoCAD
Coaching/Team Leading
Microsoft Office
Photoshop
Filmora
Communication/interpersonal skills
Negotiation

Languages

English
Native Speaker
Arabic
Native Speaker